Revenue Cycle Specialist

Winona HealthWinona, MN
Onsite

About The Position

The Revenue Cycle Specialist will serve as a resource to support various areas of the revenue cycle to cover for team members and provide revenue cycle financial and trend analysis work. The position could perform in the various roles including but not limited to: Registration/Scheduling, Pre-Services, Insurance Verification, Billing and Collections, Payment Posting, training, and Charge Capture to cover staffing needs within the revenue cycle.

Requirements

  • Strong teamwork skills
  • 5 years revenue cycle experience or post high school degree in accounting, healthcare administration, or business-related field
  • Basic computer skills: Microsoft Word, Excel, Outlook, etc.
  • Excellent communication skills, both oral and written.
  • Ability to analyze data, perform multiple tasks, and work independently in a busy work environment
  • Must be able to develop and maintain professional, service-oriented working relationships with patients, physicians, co-workers, and supervisors
  • Must be able to understand and comply with policies and procedures

Nice To Haves

  • Knowledge and experience with lean process improvement tools and techniques
  • Previous knowledge of Cerner scheduling, registration, and/or patient accounting systems

Responsibilities

  • Scheduling appointments
  • Pre-registration of patients prior to service and registration of patients
  • Answering inbound inquiries and issues regarding patient account statements (explanation of benefits, balance due, and other insurance billing scenarios)
  • Sending out claims and patient statements for reimbursement
  • Claim follow up
  • Payment posting
  • Charge entry and correction
  • Credit balance review and processing
  • Financial and trend analysis work
  • Payment monitoring
  • Data collection to support process improvements
  • Reconciliations of cash accounts
  • Trend analysis of account receivables
  • Denials review and resolution when not floating to other revenue cycle positions
  • Other job duties as assigned

Benefits

  • Health Insurance: Options for medical, dental, and vision coverage, as well as mental health support and wellness incentives
  • Income Protection: Short and long-term disability, plus additional benefits like accident, critical illness, hospital indemnity, legal assistance, and identity protection plans
  • Retirement Planning: Access to a 403(b) retirement plan with employer contributions once eligibility requirements are met
  • Work/Life Balance: Flexible scheduling, paid time off, and earned sick time to support personal well-being
  • Education & Development: Paid training, tuition reimbursement, scholarships, and sponsored seminars to foster both personal and professional growth
  • Employee Discounts: Special offers with local businesses, including the YMCA and cell phone providers
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