AVP - Pet Partners and Digital Experience

Synchrony•Costa Mesa, CA

5d•Hybrid

About The Position

The AVP - Pet Partners and Digital Experience will be a pivotal role in realizing Synchrony’s ambitious Health and Wellness growth goals - driving strategic solutions and growing the pet market portfolio for the platform. This will involve working with external partners and cross functionally to identify expanded revenue opportunities and deliver growth initiatives for the pet business vertical across the CareCredit. This role will also coordinate with CareCredit’s pet insurance partnerships with Doubtless and Clarus where opportunities for broader go-to-market across multiple companies makes sense.

Requirements

Bachelor's Degree or 5+ years of experience in Financial Services.
3+ years of sales/marketing experience with a track record of results.
Minimum of 2 years’ experience in delivering formal communications to either senior business leaders or key external business partners
Ability and flexibility to travel for business as required
You must be 18 years or older
You must have a high school diploma or equivalent
You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
Legal authorization to work in the U.S. is required.
We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Nice To Haves

Bachelor's degree in Business, Marketing, Finance or related field
Experience working within eCommerce and/or digital payments
Pet and/or veterinary industry experience, including in-depth knowledge of the marketplace
Experience building relationships with Senior Management
Understanding of revolving and installment credit market in including credit compliance requirements
Knowledge of the territory/marketplace dealer base
Ability to identify new opportunities and develop solutions to achieve results
Ability to conduct effective sales presentations, consultative and needs-assessment selling
Strong performance track record and focus on results
Highly motivated with ability to handle multiple tasks and deliver on deadlines
In-depth understanding of concepts and principles and basic commercial awareness
Analytical thinker with excellent communication and training skills
Proven ability to influence corporate decision makers; strong negotiating skills
Proven ability to work remotely and independently

Responsibilities

Drive commercialization (accounts, transactions) by serving as relationship lead for key ISV and digital partners
Source and negotiate partnership agreements directly with pet software and eCommerce partners; obtain IRSC approval and own partnership growth initiatives
Collaborate with Pet leadership, H&W ISV team, Business Development, Ventures, and Strategy to pursue integrations and eCommerce partnerships and new product opportunities for existing partners
Support Partners and Digital Experiences team with pipeline management, sales operations, and reporting as needed
Liaise with Vet CD team to provide subject matter expertise as required for large and mid-size partners who want to learn more about (or are already utilizing) the ISV workflow integrations established
Engage, influence, and coordinate prioritization of business objectives and IT development
Track and report performance: Establish KPIs (pipeline, integrations delivered, activation/adoption, volume/revenue, partner health/NPS) and provide regular executive updates and recommendations
Perform other duties and/or special projects as assigned