AVP National Technical Compliance

Sedgwick•Telecommuter FL, FL

3d•Onsite

About The Position

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance AVP National Technical Compliance PRIMARY PURPOSE: To direct delivery of workers’ compensation legislative, regulatory and precedential case law information, and training to operations and client services to ensure compliance; to represent Sedgwick among industry stakeholders as subject matter expert for workers’ compensation.

Requirements

Ten (10) years of experience in project management or related experience or equivalent combination of education and experience required.
Knowledge of jurisdictional requirements
Ability to research technical issues
In-depth technical knowledge of claims management, managed care or call center operations
Excellent oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Excellent interpersonal skills
Proven management/leadership skills
Excellent negotiating skills
Ability to create and complete comprehensive, accurate and constructive written reports
Ability to work in a team environment
Ability to meet or exceed Performance Competencies

Nice To Haves

Experience managing national initiatives strongly preferred.
Training experience preferred.
Bachelor's degree from an accredited college or university preferred.
Professional designation or equivalency such as AIC, CPCU or ARM preferred.

Responsibilities

Provides technical consultation to customers, prospects, and client services relative to workers' compensation issues and strategies.
Supports and provides assistance for company initiatives and serves as WC technical expert to other departments within the company.
Monitors federal and state workers’ compensation statutes, regulations, and case law to identify changes that impact claims administration.
Assists in supporting sales and account management.
Leads the development and/or revision of WC service expectations and best practices.
Oversees the development and operationalization of specific state strategies to address WC compliance issues and challenges.
Attends and presents at industry conferences.
Directs the research of technical questions or issues involving WC matters.
Provides communication to colleagues and/or clients relative to workers’ compensation jurisdictional changes or carrier requirements.
Develops and maintains content on Workers’ Compensation portal site.
Identifies current and/or emerging workers’ compensation jurisdictional trends and issues, then direct development and implementation of action plans.
Handles carrier and client technical issues as assigned.
Prepares training outlines; develops modules in cooperation with Sedgwick University, schedules and delivers training presentations; and monitors training compliance and results.
Identifies opportunities to reduce costs and improve efficiencies for workers’ compensation vendors managed.
Performs other duties as assigned.
Supports the organization's quality program(s).
Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
Interviews, hires and establishes colleague performance development plans; conducts colleague performance reviews.
Provides support, guidance, leadership and motivation to promote maximum performance.