AVP, Credit Services Manager TJX (White Plains)
About The Position
This field sales position is responsible to sell Regional & Store level client leadership on the benefits of our products so that they will in turn drive product engagement and in store execution to accomplish/exceed credit goals. Position would be required to maintain relationships through effective and timely communication, attending market/store meetings, develop in store product execution strategies/action plans, and ensure regional strategies are effectively rolled out to stores. This position will work from a home office and will support a territory comprised of White Plains, Westchester County, the Bronx, Queens, NYC, Western Long Island, and Albany, NY. Position will be based from a home office centrally located with the territory stated above and will require significant travel via company car.
Requirements
- Bachelor’s degree and 3+ years’ experience working in the Financial Services Field or Retail Store Management. Or in lieu of completed degree, HS diploma/GED and 5+ years' experience working in the Financial Services Field or Retail Store Management.
- Minimum of 3 years of field or outside sales experience.
- Minimum of 2 years Client Relationship Management experience.
- Minimum of 2 years’ Experience developing presentations and pitching to all levels of management.
- Proficiency with Sales Force CRM
- Proficiency with MS Word, Excel, and PowerPoint.
- Willing to travel up to 75% of the time
- Must live in White Plains, NY area - central location within the territory mentioned above
- You must be 18 years or older
- You must have a high school diploma or equivalent
- You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
- You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
- Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
Nice To Haves
- Excellent negotiation and client relationship skills.
- Openness to coaching and ability to learn quickly.
- Customer focused mindset with ability to respond quickly to customer needs.
- Exceptional interpersonal communication skills (written, oral, nonverbal).
- Private Label Sales and Marketing experience will be a plus.
- Strong finance business/industry acumen
Responsibilities
- Drive application volume to meet/exceed goals - measured as percent increase to Op Plan.
- Exceed customer satisfaction by meeting/exceeding established Client Satisfaction survey target goals.
- Enhance implementation of in-store marketing programs; conduct on-going training.
- Develop credit awareness programs with store/market management.
- Audit store signage point of sale material for compliance purposes and communicate issues accordingly.
- Support Client Program Manager and client team initiatives.
- Compile and present results of on-going credit programs; manage travel and marketing budgets.
- Attend/support store opening and relocation events.
- Develop and maintain key external client relationships at store, market, and regional levels.
- Maximize/leverage credit support and commitment at store level.
- Develop annual marketing plan for stores to support business goals.
- Perform other duties and/or special projects as assigned
Benefits
- eligible for an annual bonus based on individual and company performance.
- Our Way of Working: We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
- We’re proud to have an award-winning culture for all.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
