AVP, Corporate Transformation Advisory Delivery Manager (REMOTE)

Arch Capital Group•Raleigh, NC

20h•Remote

About The Position

The AVP, Corporate Transformation Advisory Delivery Manager will oversee and implement transformation initiatives to drive continual improvement within a business unit. This role requires a strong understanding of Lean principles and operational management practices to deliver sustainable results.

Requirements

7+ years of experience as a Lean management leader with demonstrated success in leading end to end transformational change
Experience in the financial services or insurance industries and an understanding of operational management practices (preferred)
Lean or similar certification, or experience implementing continuous improvement principles in service environments/organizations (e.g., Business Agility, Lean management techniques, Six Sigma certification, etc.)
Proven track record developing and/or implementing Lean/continuous improvement initiatives
Demonstrated ability to effectively interpret data and measure performance
Ability to handle changing priorities and use good judgment when working in challenging situations
Superior oral and written communication skills, as well as attention to detail while developing and presenting to senior leaders of the company
Deep knowledge and demonstrated application of change management principles, practices, methodologies and tools
Exceptional presentation, written and verbal communication skills with demonstrated ability to develop compelling messaging for diverse audiences
Strong ability to facilitate, teach & coach diverse set of audience
Able to work collaboratively in a team environment, and deliver effective consulting and coaching
High degree of integrity and ability to handle confidential matters and sensitive situations with discretion
Demonstrate proficiency in project and program management
Demonstrate proficiency in data mining and analysis.
Bachelor’s degree with related experience or Master’s in related field required. Work experience may substitute for education requirement.

Nice To Haves

Diversity & Inclusion Aptitude
Ability to work well with a variety of different individuals
LEAN Transformation experience
Operational and Analytical thinking
Effective communication, listening and facilitation skills
Insurance knowledge and strong business acumen
Strong organizational skills with high level of attention to detail
High Emotional Quotient and Professionalism
Professional Lean Certification (is a plus)

Responsibilities

Lead the deployment of a Lean Transformation with specific responsibility of initiatives and continuous improvement practices and routines.
Guide the current state and future state, implementation plan, along with impact and value of changes (in strong cooperation with business or service unit experts).
Develop and nurture strong partnerships to understand specific business issues and priorities to effectively integrate continuous improvement into their organization.
Use a standard set of Lean/Problem Solving tools and analyses to develop insight, solutions and drive the consistent use of Lean standards in the delivery of Value Stream or Function.
Responsible for the consistent and successful delivery of agreed standard work.
Guide training and problem solving workshops with senior managers & teams.
Coach senior leaders to be effective in their roles as sponsors; and coach leaders at all levels on their role to support and sustain continuous improvement in their area including their own management practices and routines.
Coach managers and teams on the tools and techniques they will need to successfully identify, prioritize and capture performance standards.