AVP, Claims Learning & Development

Lincoln Financial•Papillion, NE

1d•$127,500 - $232,300•Remote

About The Position

We are excited to bring on an AVP, Learning & Development to join our Group Protection Claims & Operations training organization in a remote environment. As an AVP of Learning & Development, you will provide leadership, direction and functional expertise to ensure departmental results for Workplace Solutions Operational training needs. You will direct and strategically develop, implement and evaluate assigned training plans/programs, curriculum and materials. You will also ensure training programs and curriculum effectiveness and organizational readiness meet the strategic business needs.

Requirements

4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's).
10+ Years experience in training that directly aligns with the specific responsibilities for this position, including 3+ years of managerial, supervisory, and/or demonstrated leadership experience including influencing senior management/critical stakeholders experience.
Demonstrated strong relationship management skills with internal/external clients with proven ability to develop creative and collaborative approaches.
Ability to think critically, analyze information and to evaluate the implications of a course of action or solution.
Demonstrate strong project management leadership skills including critical ability to coordinate and balance multiple projects in a time-sensitive environment, under pressure and meeting deadlines.
Confident, comfortable communicator with strong written and verbal communication skills.

Nice To Haves

Experience leveraging automation and AI tools to support curriculum and process modernization

Responsibilities

Sets and executes the Learning & Development strategy, incorporating emerging trends and partnering with senior leadership to drive enterprise initiatives, change management, and continuous capability building.
Leads the design and delivery of comprehensive training programs, ensuring alignment to business priorities, organizational readiness, and measurable improvements in performance, productivity, and quality.
Establishes and drives performance outcomes, setting priorities, goals, and KPIs while monitoring results and taking action to meet or exceed business objectives.
Builds and leads a high-performing team, including talent acquisition, development, coaching, and succession planning to strengthen organizational capability.
Partners with business leaders and stakeholders to assess learning needs, provide strategic guidance, and ensure effective application of training to on-the-job performance.
Drives operational excellence and innovation, including strategic process improvements, evaluation of training effectiveness, and optimization of resources (including budget oversight) to enhance impact and efficiency.