AVP, AI Products, CXO

Sun Life • Toronto, ON

1d • CA$140,000 - CA$225,000 • Hybrid

About The Position

We are seeking a dynamic and visionary AVP to lead the strategy, development and commercialization of AI-enabled Products to enhance client experiences and empower employees and advisors and create measurable business results within Sun Life Canada. The role will focus on short and long-term product visioning, development, and end-to-end life-cycle management of AI products. AI Products may include client and advisor facing such as personalized financial planning recommendations, retirement and benefits tools, digital assistants and AI-driven client experiences. This role combines product leadership, innovation strategy, and hands-on execution to bring transformative ideas to life and drive business growth. This role offers a unique opportunity to drive innovation at the intersection of technology and financial services, shaping the future of Sun Life's products and services. The ideal candidate will be a visionary leader with a passion for innovation, a track record of delivering results, and the ability to thrive in a fast-paced, entrepreneurial environment within a large organization.

Requirements

• Proven track record (7+ years) in digital product leadership, innovation management, preferably in the financial services or insurtech sectors.
• Proven ability to curate, prioritize, and develop backlogs that translate into effective MVP development
• Demonstrated success in delivering digital products or platforms that drive business value in complex, regulated environments.
• Exceptional communication, storytelling, and stakeholder management skills, with the ability to influence at all levels of the organization.
• Data-driven decision-making skills with proficiency in A/B and lean experimentation
• Proven ability to balance strategic thinking with hands-on execution and problem-solving.
• Proven ability to translate innovative ideas and solutions into commercial capabilities aligned to business and organizational objectives; including experience with go-to-market strategy development

Nice To Haves

• Experience working with cross-functional teams in a digital product environment.
• Background in business or digital strategy, product design, or software engineering.
• MBA, MEng, or equivalent experience in product innovation or related fields.
• Knowledge of the insurance or financial services industry and its regulatory landscape.

Responsibilities

• Identify high-impact business and client needs identification and opportunities for product development, developing intake/triage and gathering executive alignment to ensure the team maximizes impact.
• Build a strategic and cohesive AI product vision and roadmap across ML, DL, Generative, and Agentic AI capabilities
• Foster a culture of innovation & experimentation, agility, and customer-centricity.
• Align and execute product vision quickly including value realization and harvest
• Responsible for AI governance in partnership with risk and compliance.
• Lead cross-functional teams through all stages of product development, from discovery and prototyping to MVP delivery and scaling.
• Own the entire product lifecycle, ensuring seamless progression from ideation to deployment and continuous iteration.
• Develop and implement metrics to measure business value and impact.
• Ensure solutions are scalable, viable, and deliver measurable business value.
• Manage cohesive product features backlog with a high degree of focus and prioritization to ensure effective value delivery
• Build and maintain strong relationships with internal business units, technology teams, and executive sponsors to drive collaboration and support.
• Translate complex technical concepts and innovation strategies into compelling narratives for diverse audiences, including senior leadership.
• Navigate Sun Life's governance, compliance, and funding processes to accelerate delivery while ensuring alignment with company policies.
• Mentor and inspire a lean, diverse team of engineers, designers, strategists, product owners, and co-op students, fostering a high-performance culture.
• Promote collaboration, accountability, and continuous learning

Benefits

• Pension, stock and savings programs to help build and enhance your future financial security
• Work and professional development that is united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives
• A friendly, collaborative and inclusive culture
• Be part of our continuous improvement journey in developing the next greatest digital enterprise experience.
• Competitive salary and bonus structure influenced by market range data
• The opportunity to move along a variety of career paths with amazing networking potential

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level