AVP Agency Account Manager

Dream Finders Homes•Squamish, BC

1d•Remote

About The Position

Under the direction of the Regional Agency Manager, this position supports an agency program by performing agency visits, monitoring agent operations, delivering sales and marketing support, expanding the company's book of business, ensuring the implementation of agent corrective actions, and ensuring compliance with company policies and procedures.

Requirements

Associate's degree or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Read, analyze, and interpret business, professional, technical, or governmental documents.
Write reports, business correspondence and procedure manuals.
Effectively present information and respond to questions from managers, customers, and the public.
Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Proficient in Microsoft Suite.

Nice To Haves

Be knowledgeable about the title insurance industry and trends.

Responsibilities

Be knowledgeable about the title insurance industry and trends.
Identify prospective Agents, lead generation and conversion.
Contact new and existing Agents to discuss needs. Maintain contact lists and follow up with Agents to continue building relationships.
Emphasize the features of Alliant National to highlight how they solve agent problems. Be an expert in solving Agent needs.
Meet designated sales numbers by customizing marketing strategies to engage Agents and increasing remittances.
Help Agents lower their risks, their costs and expand their business and build exceptional loyalty to Alliant National by our Agents, building exclusivity of our brand.
Represent Alliant National at various industry events.
Negotiate prices and terms and prepare agreements.
Monitors departmental performance, identifying and facilitating opportunities to increase productivity and efficiency.
Manages day-to-day aspects of the department and its personnel to ensure projects are completed and goals and agent needs are met.
Collaborates with other managers to plan, direct, and coordinate programs and projects.
Collaborates with other managers to analyze costs, benefits, and losses of company profits. Assist Regional Agency Manager in profitability analysis of agents.
Drafts, submits, and presents various performance and management reports.
Manages conflicts and resolves complaints about or within the department.
Recruits a strong base of the 'finest' agents in the State Market.
Makes reports to Regional Agency Manager or as directed, pertaining to title insurance reports or Quality Assurance Reviews findings.
Participates in audits of agents' premium production and policy inventory reconciliations.
Responsible for the timely collection of accounts receivable.
Follows up on Quality Assurance Findings to insure the implementation of corrective actions and status of recommendations.
Monitor agents' compliance with regulatory requirements and advises Regional Agency Manager, President and Executive Management of critical issues and recommended action.
Deliver the education programs already in place and add State specific programs to enhance training and education offerings to agents.
Evaluate agent operations, measures performance, analyze results, and prepare periodical and special reports for agents as requested.
Performs other related duties as assigned.
May hire and train new staff or assist management with this process.
Coordinates and oversees the day-to-day workflow of designated staff within the department.
Conduct performance evaluations that are timely and constructive.
Assists the manager with personnel actions, including discipline and termination of employees in accordance with company policy and HR.