AVL Technician

Four Winds Casinos Career Site•New Buffalo, MI

10d

About The Position

The AVL Technician operates and maintains audio, video, and lighting systems, supporting internal and external events across multiple departments at all Four Winds properties. The role involves communicating with clients and performers about their audio-visual needs, managing equipment inventory, and assisting with production preparation, planning, and facilitation. The technician generates technical documentation, including stage plots, signal flow plans, and lighting plots, and assists with event setup and teardown under the direction of the Entertainment Manager or Lead. The position requires working knowledge of digital signal flow, video projection and switching, camera operation, audio systems and consoles, stage lighting systems and consoles, and commonly used department systems and equipment such as AMX, Dante, and Q-Sys. The technician is expected to contribute to a fun guest experience and a respectful, supportive workplace, including encouraging communication, resolving conflicts, and supporting employee training and development.

Requirements

High school diploma or GED.
One to two years of technical background operating audio and video equipment.
Familiarity with and ability to properly operate audio mixing consoles, digital lighting consoles, video switchers, and camera switchers.
Basic understanding of AMX, Q-Sys, and Dante systems.
Understanding of digital signal flow and equipment troubleshooting.
Excellent communication and organizational skills.
Computer literacy, including basic word-processing and spreadsheet skills.
Ability to read, analyze, and interpret technical documents such as manuals.
Ability to communicate effectively one-on-one and in small and large groups with employees and outside vendors.
Ability to perform basic arithmetic and work with concepts such as probability and statistical inference.
Ability to define problems, collect data, establish facts, draw valid conclusions, and interpret technical instructions in mathematical or diagram form.
Ability to meet the physical demands of the role, including frequently lifting or moving up to 50 pounds.
Must obtain or hold a Level 4 Gaming License.

Responsibilities

Operate, maintain, and troubleshoot audio-visual equipment for events, conferences, and performances.
Communicate with clients and performers regarding audio, video, and lighting needs.
Manage AVL equipment inventory.
Assist with production-related preparation, planning, and facilitation at all Four Winds properties.
Generate technical documentation, including stage plots, signal flow plans, and lighting plots.
Assist with event setup and teardown at the direction of the Entertainment Manager or Lead.
Promote a fun atmosphere for casino guests and encourage mutual respect, dignity, and integrity among employees.
Encourage employees to share ideas, discuss concerns, and resolve conflicts.
Support employee retention through involvement in training and development, and explain the reasons for procedures in advance.
Perform other duties as assigned.