AVL Technician

Four Winds Casinos•New Buffalo Township, MI

10d

About The Position

The AVL Technician operates and maintains audio, video, and lighting systems. The role supports internal and external events across multiple departments and Four Winds properties by operating, maintaining, and troubleshooting audiovisual equipment for events, conferences, and performances. The technician communicates with clients and performers about AVL needs, manages equipment inventory, prepares technical documentation, and assists with production planning, event setup, and tear-down at the direction of the Entertainment Manager or Lead. The position requires working knowledge of digital signal flow; video projection, switching, and camera operation; audio systems and consoles; and stage lighting systems and consoles. Familiarity with AMX, Dante, Q-Sys, and other commonly used systems, controllers, and equipment is also needed. The position includes promoting a welcoming atmosphere for casino guests and supporting respectful communication, employee development, and constructive resolution of concerns.

Requirements

High school diploma or GED.
One to two years of technical background operating audio and video equipment.
Familiarity with and ability to properly operate audio mixing consoles, digital lighting consoles, and video and camera switchers.
Basic understanding of AMX, Q-Sys, and Dante systems.
Understanding of digital signal flow and equipment troubleshooting.
Excellent communication and organizational skills.
Computer literacy, including basic word processing and spreadsheet skills.
Ability to read, analyze, and interpret technical documents such as technical manuals.
Ability to communicate effectively in one-on-one, small-group, and large-group settings with employees and outside vendors.
Ability to perform basic arithmetic and work with mathematical concepts such as probability and statistical inference.
Ability to define problems, collect data, establish facts, draw valid conclusions, and interpret technical instructions in mathematical or diagram form.
Ability to meet the physical demands of the role, including frequently lifting and/or moving up to 50 pounds.
Ability to obtain or hold a Level 4 Gaming License.

Responsibilities

Operate, maintain, and troubleshoot audiovisual equipment for events, conferences, and performances across multiple departments.
Communicate with clients and performers regarding AVL needs.
Manage AVL equipment inventory.
Assist with production preparation, planning, and facilitation at all Four Winds properties.
Generate technical documentation, including stage plots, signal flow plans, and lighting plots.
Assist with event setup and tear-down at the direction of the Entertainment Manager or Lead.
Promote an atmosphere of fun for casino guests.
Encourage mutual respect, dignity, and integrity among employees by setting positive examples.
Encourage employees to share ideas, discuss concerns, and resolve conflicts.
Support employee retention through personal involvement in training and development.
Explain why procedures are followed before carrying them out.
Perform other duties as assigned.