Aviation Operations and Compliance Specialist

Global Support and Development•Charlotte, NC

6d•Onsite

About The Position

Global Support and Development (GSD) is hiring a full-time Aviation Operations and Compliance Specialist based in Charlotte, N.C. In this high-impact role, you’ll direct critical air movements, manage charter networks, and ensure strict FAA compliance to transport vital relief personnel and up to 10,000 lbs of emergency cargo directly into disaster-affected regions across the Caribbean and Central America. This position directly supports the safe transport of GSD personnel and equipment within the Caribbean and Central America.

Requirements

Five (5) or more years of relevant experience in aviation operations, preferably in the humanitarian sector and preferably with fixed wing aircraft
Three (3) or more years experience operating in support of aviation operations within an international context, including with small operators, preferably in connection to the humanitarian field
Understanding of documentation required for air cargo or air passenger transport
Understanding of the Code of Federal Regulations (CFR) related to aviation (specifically Parts 91, 133, 135 and special permits)
Working knowledge of aviation safety management system and risk management
Working knowledge of ICAO regulations, aviation regulations, and the air charter market in the LAC Region
Bachelor’s degree in air operations, air traffic management, maritime aviation operations, aviation business administration or relevant field; or Equivalent experience and training in aviation operations
Proven ability to produce quality results within challenging timeframes and ongoing change
Ability to support the development of programmatic policy, procedure, and guidelines
Ability to coordinate multiple projects simultaneously under pressure
Confident and effective written and verbal communication, to include presentation ability
Cultural awareness and the ability to work collaboratively with a wide array of stakeholders to build relationships
Ability to work with external partners to coordinate with GSD mission activity
Discernment for confidentiality in relation to organizational, partner, and donor activities and communications
Strong organizational skills and the ability to rapidly shift tasks
Experience working and/or traveling domestically and internationally
Must be eligible to work in the United States
Must be able to obtain necessary travel documents and fulfill any other travel requirements (including an active passport, visa requirements, vaccinations, etc.)

Nice To Haves

Experience working at or contracting with charter aircraft operations (FAA part 135), and aviation insurance, preferred
Experience and familiarization with aviation operations (and/or contracting) specific to maritime fields, ideally within the Caribbean and/or Central America preferred
Experience with aerial HAZMAT transportation and inspections, aviation law, familiarization with UAS, FAA instrument ratings, and rotary and fixed wing experience, preferred
FAA private, commercial, or airline transport pilot (ATP)desired
FAA part 107 certification desired
Proven experience supporting the development of programs preferred
Working knowledge of Spanish and/or French desired

Responsibilities

Support the development, implementation, and execution of aviation policy, plans, processes, and projects in support of departmental strategy, maximizing efficient use of resources and ensuring shared vision
Work collaboratively with peers and cross functionally to achieve org outcomes
Support critical decision-making processes, to include identifying issues and driving problem-solving, especially in resource-constrained and time-sensitive contexts
Maintain a network of charter operators in the Caribbean and Central America, with a focus on maintaining current master service agreements, vendor insurance minimums, non-disclosure agreements, and statements of work
Coordinate aviation training for GSD personnel in both the maritime and land environments
Interface between vendors, insurers, and legal departments to in order to coordinate agreements for services
Coordinate for aerial movement of personnel and equipment, as well as for aerial cargo movement up to 10,000 lbs
Plan aviation support, schedule operations, and interface with aviation vendors
Receive invoices and follow up to confirm payments for services provided to GSD
Conduct flight coordination (scheduling and synchronizing of flights in support of response personnel and cargo movement)
Generate and process permits for aviation operations in the Caribbean and Central America
Prompt and action GSD’s core values of accountability, humility, and integrity in all work we conduct
Promote good stewardship of financial and other resources to achieve maximum benefit to those impacted by disaster or at risk of impact
Perform other duties as assigned