Aviation Maintenance Analyst II

Savannah, GA USA•Savannah, GA

About The Position

CAMP Systems is seeking a detail-oriented Aviation Maintenance Analyst II with a strong customer-service focus to join its Operations Team. Reporting to the Operations Lead and working across Operations and Customer Service, the analyst executes CAMP processes from end to end and communicates with prospective and existing customers by phone and email. The role involves coordinating with aircraft maintenance program and data support teams, operators, and relevant agencies and authorities to support aircraft maintenance tracking, airworthiness, customer service, and operational improvements.

Requirements

  • At least 2 years of experience in a relevant technical field, industry, or business, with knowledge of aviation maintenance or manufacturing.
  • BS degree or equivalent; an A&P license or equivalent is also stated.
  • Ability to interpret technical documents such as AMM, MPD, IPC, engineering diagrams, ADs, and SBs.
  • Ability to manage complex projects, handle multiple tasks, adjust priorities, and meet deadlines.
  • Organized, detail-oriented, and able to apply structured thinking and execution.
  • High level of independent judgment and proactivity.
  • Self-motivation, entrepreneurialism, high energy, and ability to function in a high-demand, performance-driven environment.
  • Ability to communicate clearly, logically, and consistently with all audiences.
  • Ability to reconcile multiple variables, identify problems, perform root-cause and impact analyses, investigate information, and develop and execute solutions.
  • AI fluency or curiosity and willingness to learn required.
  • Familiarity with US and European regulations, including FAR 43, 91, 125, 135, and 145; EASA CR (EU) No 1321/2014, Part M; and OTARs.
  • Willingness and ability to learn and apply other national airworthiness regulations.

Nice To Haves

  • Experience with airlines, MROs, and maintenance tracking processes.
  • Experience working with major aircraft and engine manufacturers such as Boeing, Airbus, Pratt and Whitney, and General Electric.
  • Helicopter exposure or experience.

Responsibilities

  • Implement, audit, and optimize CAMP and customer-supplied maintenance inspection programs (MIPs) in CAMP’s maintenance tracking application, using aircraft technical manuals, regulatory requirements, and aircraft configuration.
  • Use MSG analysis to determine the applicability and effectiveness of maintenance tasks, programs, intervals, and packaging.
  • Evaluate and implement Airworthiness Directives (ADs), Service Bulletins (SBs), Service Letters (SLs), and other in-service issue notifications.
  • Support aircraft airworthiness and maintenance visit planning, including analysis of technical resources such as ICA, MRBR, STC, AWL, and LLP.
  • Use and develop standards, processes, procedures, and documentation to support quality and service goals.
  • Coordinate with internal team members to meet customer service levels and address customer issues.
  • Monitor customer support performance and satisfaction; propose and implement action plans with stakeholders to improve or sustain service levels.
  • Support projects, training efforts, and analyst activities that promote efficiency, operational scale, and technology or process enhancements.
  • Perform additional analyst duties in support of operations workload requirements and other operational requirements as needed.
  • Communicate with prospective and existing customers by phone and email.
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