AV/VTC Project Coordinator

AAC•Washington, DC

4d•$95,000 - $120,000

About The Position

The AV/VTC Project Coordinator plans, coordinates, and leads audiovisual (AV) and video teleconferencing (VTC) operations for executive meetings, conferences, webinars, training sessions, live events, and hybrid collaboration environments. This role serves as the primary liaison between customers, presenters, technical teams, vendors, and stakeholders to ensure seamless, professional event execution.

Requirements

Experience with AV/VTC systems configuration, operation, monitoring, and troubleshooting.
Proficiency with collaboration platforms such as Microsoft Teams, Zoom, and Cisco Webex.
Ability to develop production plans, run-of-show documents, cue sheets, technical procedures, and contingency plans.
Experience leading rehearsals and live event operations.
Skill in diagnosing hardware, software, network, and interoperability issues.
Experience with system maintenance, upgrades, commissioning, and lifecycle replacements.
Ability to maintain SOPs, system documentation, equipment inventories, and asset records.
Experience providing customer-facing and executive-level support, requirements gathering, presenter coaching, and technical guidance.
Familiarity with incident, problem, and change management processes.
Willingness to participate in after-hours/on-call support as required.

Responsibilities

Plan and lead live, virtual, and hybrid AV/VTC events, including executive meetings, conferences, webinars, and training sessions.
Coordinate AV/VTC systems, conference rooms, collaboration technologies, equipment, staffing, schedules, and vendors.
Configure, operate, monitor, and troubleshoot AV/VTC systems, including video conferencing, cameras, audio/DSP systems, presentation systems, streaming, and recording technologies.
Support Microsoft Teams, Zoom, Cisco Webex, and similar collaboration platforms.
Develop production plans, run-of-show documents, cue sheets, technical procedures, and contingency plans.
Lead rehearsals and live event operations while monitoring audio, video, presentations, streaming, and recording quality.
Diagnose complex hardware, software, network, and interoperability issues and coordinate resolution with technical teams and vendors.
Support system maintenance, upgrades, commissioning, lifecycle replacements, and transition of new systems into operations.
Maintain SOPs, system documentation, equipment inventories, and asset records.
Provide customer-facing and executive-level support, requirements gathering, presenter coaching, and technical guidance.
Support incident, problem, and change management processes and participate in after-hours/on-call support as required.