AV Technician

InnoSoul•Richmond, VA

1d•Onsite

About The Position

Virginia Department of Transportation is looking for an experienced AV technician. As an AV technician, you will be responsible for setting up, using, organizing, and installing media equipment such as projectors, microphones, video monitors, and sound boards. You should have advanced knowledge of audio and video equipment, including video conferencing equipment and services. Excellent troubleshooting and customer service skills are required. The VDOT IT AV/Desktop Support Technician position entails: Provides on-site and virtual technical support for VTC conference and other web conferencing platforms, troubleshooting of AV/VTC issues and audio/video conferencing related issues working directly with customers as well as other internal technical resources. Schedules, sets up, and monitors point-to-point, multi-point, dry run, and ad-hoc audio/video conferences. Performs video camera, live stream and audio recordings. Performs media editing for customer playback, archiving, and publishing final formats to support special events and conferences. Sets up and operates audio systems for live events and ceremonies, and assists video production. Conducts site surveys to establish AV/VTC equipment customer requirements. Sets up and installs permanently installed conference room displays and video conferencing equipment. Perform administrative tasks such as inventory tracking, checklists, forms, etc. Provides on-site and virtual desktop support for in house Electronic Bulletin Board computers. Must be able to lift and/or carry no more than 50 pounds of AV/VTC equipment. Job requires some travel and overnight stays.

Requirements

Ability to utilize troubleshooting tools and skills in managing and administering audio visual hardware and software, laptops, and wireless devices.
Windows 10/11
Microsoft Office
Project
Visio
SharePoint
Gmail
Mac & PC
Audio/video editing software
Projectors
Microphones
Video monitors
Sound boards
Video conferencing equipment
High Level of Customer Service
Provide on-site and virtual technical support for VTC conference and other web conferencing platforms, troubleshooting of AV/VTC issues
Valid driver's license

Nice To Haves

Local candidates required

Responsibilities

Setting up, using, organizing, and installing media equipment such as projectors, microphones, video monitors, and sound boards.
Providing on-site and virtual technical support for VTC conference and other web conferencing platforms, troubleshooting of AV/VTC issues and audio/video conferencing related issues working directly with customers as well as other internal technical resources.
Scheduling, setting up, and monitoring point-to-point, multi-point, dry run, and ad-hoc audio/video conferences.
Performing video camera, live stream and audio recordings.
Performing media editing for customer playback, archiving, and publishing final formats to support special events and conferences.
Setting up and operating audio systems for live events and ceremonies, and assisting video production.
Conducting site surveys to establish AV/VTC equipment customer requirements.
Setting up and installing permanently installed conference room displays and video conferencing equipment.
Performing administrative tasks such as inventory tracking, checklists, forms, etc.
Providing on-site and virtual desktop support for in house Electronic Bulletin Board computers.