AV Technician

Logicalis•Tempe, AZ

1d•Onsite

About The Position

Installs, modifies, repairs, and maintains commercial audio and video systems under the direction and supervision of a lead technician. Assists in surveying installation areas to determine work methods, tools, and materials. This role involves performing all required design install tasks to create working AV designs and installing, servicing, testing, troubleshooting, or programming various Audio-Visual Systems. The technician will determine closet and equipment rack layouts, install hardware, and load/test code for control and DSP systems. They will also make minor programming changes, act as a customer liaison in the absence of a Project Manager, perform client training, and ensure all required paperwork is completed daily. The role requires performing all on-site tasks to complete the scope of work committed to the customer, including the installation of projectors, screens, speakers, displays, cameras, microphones, and structured cabling systems. Additionally, the technician will perform rack fabrication, equipment staging, cable pulling, fire stopping, pre-termination, and control program uploads/downloads. Grounding infrastructure and testing, as well as operating various test equipment, are also key responsibilities. The technician will work in teams or independently to integrate low voltage systems and complete commercial installation and service projects. They are expected to attend training and safety meetings, work safely at all times, and keep certified and knowledgeable of all required product lines. This role also involves mentoring Level I and Level II Technicians and maintaining industry standards. Cable splicing for copper and optical fiber, identifying active circuits, and performing work in retrofit and new construction environments are also part of the duties. The position requires demonstrating and promoting an understanding and commitment to the mission and values of Logicalis, maintaining a working knowledge of applicable laws and regulations, and supporting customer service expectations.

Requirements

Equivalent combination accepted.
High School education or Technical Trade school diploma.
Knowledge (or ability to quickly learn) converging technologies (Video over IP).
Knowledge of audio: sound reinforcement, paging, public address, background music, commercial intercom (Bogen), DSP, balancing, and gain structure.
Knowledge of video: projector technologies, video formats, and presentation designs.
3 years’ experience in communications infrastructure installation (fiber, copper, coax, hybrid).
Successfully completed InfoComm Quick Start to Audiovisual Industry and OSHA 10-Hour Construction courses.
Proficient use of all Microsoft Office applications.
Ability to work extended hours (overtime) as needed; nights and weekends.
Ability to be regularly scheduled for on-call status if needed.
Must be able to work safely following company policy/procedures on safety.
Flexible to learn and perform additionally required tasks.
While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms.
The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl.
The employee may occasionally lift and/or move up to 10 pounds.
Requires a valid Driver’s License which must always be maintained.

Nice To Haves

One or more of the following: Bogen Nyquist IP Intercom Certified, Bogen Quantum Certified, BSS DSP Certification, Cisco CCNA, Extron AV Associate Certification, Extron Control System Certification, InfoComm CTS, CTS-I General Certification.

Responsibilities

Assists and performs all required design install tasks to create working AV design.
Installs, services, tests, troubleshoots, or programs numerous Audio-Visual Systems including: Bogen, Cisco, Extron, etc.
Determines closet and equipment rack layouts and installs closet hardware including backboards, connecting blocks, racks, patch panels and fiber enclosures, and audio/video equipment.
Loads and tests code for control and DSP systems.
Makes minor programming changes under direction of engineer or programmer.
Demonstrates job site leadership; acts as customer liaison in absence of Project Manager.
Performs client training as needed.
Fills out and communicates all required paperwork each day prior to leaving job site; responsible for job documentation as needed.
Performs all tasks required on site to complete entire scope of work committed to customer.
Installation of projectors and screens, speakers, flat panel displays, cameras, microphones.
Structural mounting and rigging.
Rack fabrication and equipment staging.
Installation of Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems, mounts and necessary hardware.
Installation of outlets, pulling cable, fire stopping and pre-termination including organizing, forming, dressing and labeling cables to industry standards.
Installation of control programs (Extron) – upload and download capability.
Installation of grounding infrastructure and performs grounding tests.
Performs operation of test equipment: Voltmeter, Ohm Meter, Oscilloscope, Spectrum Analyzer, Multi-Meter, and Impendence Meter.
Works in teams or independently to integrate various low voltage systems and complete commercial installation and service projects.
Attends training and safety meetings.
Works safely at all times utilizing necessary Personal Protection Equipment.
Attends and learns from provided training to keep certified and knowledgeable of all required product lines.
Mentors Level I and Level II Technicians.
Maintains and references industry standards including ANSI, EIA/TIA, and local and National Electric Code.
Performs cable splices for copper and optical fiber; identifies active circuits.
Performs work in retrofit and new construction environments; implements cut-overs.
Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values.
Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors.
Supports and conducts self in a manner consistent with customer service expectations.