AV Systems Engineer II

Worcester Polytechnic Institute•Worcester, MA

7d•$55,400 - $68,500•Onsite

About The Position

Assist with the design, installation, and support of campus Audio Visual (AV) equipment and infrastructure critical to course delivery, project collaborations, and campus events.

Requirements

Associate degree required
Minimum of 3 years of experience
Strong understanding of audiovisual systems, signal flow, networking concepts, control systems, and emerging AV technologies used in higher education environments

Nice To Haves

Bachelor's degree preferred
A bachelor's degree in Audiovisual Technology, Electrical Engineering, Information Technology, Computer Science, Telecommunications, or a related technical field is preferred. Equivalent professional experience in AV system design, integration, installation, and support may also be considered

Responsibilities

Purchase, configure, and install AV equipment, systems, and solutions targeted for permanent or temporary use according to campus requirements
Perform testing and troubleshooting, diagnose problems, and contact vendor for assistance as needed
Participate in planning budget targets and managing installations to meet budget allocations
Respond to customer problems and provide immediate service and support to faculty, students, and staff. Use Service Desk ticketing system to process AV related requests and incidents
Perform preventative maintenance and refresh hardware as standards change and budgets allow
Assist with the administration, configuration, training, and overall coordination of digital signage systems on campus as assigned by supervisor
Provide training and assistance to ATC staff as needed to ensure quality integrated solutions are available for smooth classroom function. Collaborate with other ATC staff in planning and delivery of high-profile events such as commencement
Performs all other duties and responsibilities as assigned or directed by the supervisor