AV Support Professional

University of Colorado•Aurora, CO

1d•Onsite

About The Position

Join our dynamic university team as an AV Support Professional and bring your creativity to life! From staffing events to ensuring our classroom AV technology is up and running, you’ll be at the heart of our vibrant campus community. If you’re ready to make an impact and have a blast while doing it, we want to hear from you!

Requirements

Bachelor’s degree in Music Technology, Music Business, Technical Theatre, Audio/Video or a related field from an accredited institution or equivalent number of years of directly related experience in the field of AV engineering, support, design, integration, and consulting.
4 years of professional or high-level technical work experience may be substituted for the bachelor’s degree.
An associate’s degree with two years of relevant work experience may be substituted for the bachelor’s degree
1-2 years of experience setting up, supporting and/or installing/integrating audio visual systems in both large and small venues
Applicants must meet minimum qualifications at the time of hire.
Must be self-motivated, self- managed, and able to adjust priorities while maintaining productivity and responding to support requests
Proven work experience and knowledge in supporting projection and display, sound and speech reinforcement, audio and video conferencing, analog and digital signal processing, distribution, and control systems for audio visual and other classroom equipment technologies. Hands on experience with projectors, control panels, full AV systems and ability to analyze problems in a natural progression
General knowledge of information technology services, hardware, infrastructure, and system design
Proficiency in MS Office, including Word, Excel, Teams, and Outlook
Solid relevant technical background with an ability to give instructions to a non-technical audience
Customer-service oriented with a can-do, problem-solving attitude
Excellent written and verbal communications skills, comfortable with face-to-face customer service
Comfortable working independently with both minimal and specific direction as well as working as part of a team
Curiosity, motivation, and a desire for continuous learning
A belief that strong relationships are key to success
A self-starter with a can-do attitude
An effective servant leader and manager of people who begins interactions by listening
A collaborator with a focus on providing solutions based on the requirements and necessary outcomes of those whom we serve
Candidates must be authorized to work in the U.S. without current or future university sponsorship. Individuals with existing, valid U.S. work authorization are welcome to apply.

Nice To Haves

3 years of experience setting up, supporting and/or installing/integrating audio visual systems in both large and small venues
Experience working in higher education
Two or more years of progressive experience in classroom technology management or support
Current InfoComm Certified Technology Specialist (CTS) or CTS-I, or additional industry related certification