AV Support Intern

TMX Group•Toronto, ON

3d•CA$20 - CA$25•Onsite

About The Position

Venture outside the ordinary - TMX Careers The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we’re connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team. Ready to be part of the action? We are seeking a highly organized, proactive, and technically minded AV Support Intern to join our Global Technology Services (GTS) team. This vital role is responsible for ensuring seamless audiovisual experiences across the organization, with a primary focus on daily onsite TMX Market Centre procedures, technical broadcast execution, and day-to-day corporate AV meeting support. This position is strictly office-based at our core corporate facilities and does not involve offsite travel or field-based support.

Requirements

Currently enrolled in a college or university program
Solid understanding of AV signal flow (audio, video, and control signals) through integrated corporate AV systems
Intermediate understanding of AV equipment and hardware connectivity
Experience with Google Workspace (Google Meet, Docs, Slides, etc.)
Familiarity with video production concepts (e.g., camera operations, audio mixing, video switcher hardware/software)
Strong customer service and communication skills, with the ability to remain calm and professional under pressure
Highly resourceful with strong troubleshooting and problem-determination skills
Ability to perform physical tasks such as lifting and moving AV/IT equipment
Flexibility to adapt to changing priorities and fast-paced event schedules
Ability to assist with routine servicing, testing, and replacement of AV equipment to maintain system performance

Nice To Haves

Experience with enterprise systems such as Adobe Creative Cloud (Workspace) or Crestron control environments
Familiarity with AI tools (in particular Google Gemini)

Responsibilities

Assist with the daily setup, execution, and teardown of market hall events, town halls, and large-scale corporate presentations, ensuring all physical and digital spaces are prepared for presenters
Actively manage live production components during high-profile events, including operating video switchers, controlling and framing cameras, and managing audio mixing boards to deliver polished broadcast feeds
Provide proactive and on-demand technical support for conference rooms and executive meeting spaces, helping users connect, troubleshoot, and navigate AV equipment
Analyze, map, and troubleshoot complex audio, video, and control signal paths throughout the corporate AV ecosystem to quickly isolate and resolve system interruptions or hardware failures
Help maintain, troubleshoot, and perform basic repairs on AV hardware and corporate peripherals, ensuring all meeting rooms are fully operational and inventory tracking is up to date
Explore Google Gemini to automate administrative tasks, streamline event workflows, or improve AV troubleshooting documentation within GTS
Work alongside GTS team members to assist with general office technology needs, desk setups, and provide operational backup during peak periods
Delegated invoicing and expense tracking tasks to support team capacity while designing and implementing efficient inventory management systems for peers
Assist with the routine servicing, testing, and replacement of AV equipment to maintain optimal system performance and reliability