AV Supervisor, Live Events

Convene Hospitality Group•New York, NY

2d•$75,000 - $85,000•Onsite

About The Position

Convene Hospitality Group operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team. AV Supervisor, NYC Convene is seeking an experienced and dynamic AV Supervisor to join our Operations team at our 225 Liberty Street location. This is an exciting full-time opportunity to play a key role at one of Convene's flagship event venues. The AV Supervisor will report directly to the property's Senior Technology Manager and work closely with the General Manager and Regional AV Manager to support the venue's day-to-day operations and AV strategy.

Requirements

Flexible and long hours sometimes required including weekends and holidays
Required to move, set/strike equipment up to 50 lbs. without additional assistance
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Stand, sit, or walk for an extended period of time
Audio: 4-24 channel analog/digital mixers, wireless microphone lavaliers and handhelds, push to talk microphone systems, audio recorders, Biamp Tesira systems
Video: Switchers, projectors, LCD displays, LED Video Walls, Crestron DM/NVX systems
Lighting: Up lights, GOBOs, Basic dimming
IT: Wi-Fi troubleshooting, connecting hardline internet, Knowledge of DHCP/Static IP addressing, operate and troubleshoot hard/soft video codecs
Control: Familiarity with Crestron control systems and associated hardware

Responsibilities

Effectively delegate instructions to all technology team members and temporary staff on site
Responsible for proper equipment maintenance, inventory, and storage
Ensure completion of assigned tasks to technology specialists and labor vendors
Determine labor and equipment needs along with scheduling on a weekly basis
Maintain a constant line of communications with onsite and regional leadership
Accurately perform daily, weekly, and monthly check lists
Maintain a positive relationship with clients and staff through effective communication
Present a professional image that meets company dress codes
Possess an in depth knowledge of all facility technologies, equipment, and SOPs
Able to accommodate a rotating work schedule that includes nights, weekends, and occasional long hours
Provide ad-hoc troubleshooting and assistance to customers of all technology competency levels
Preprogram coordination with clients and internal stakeholders ensuring that all client technological needs are met and in place for their arrival
Provide a consultative approach to onsite technology enhancements for client programs
Assist in any areas of daily operation
Cross-train in other conference center related areas
Assist with developing healthy employee relations climate, including employee motivation and coaching
Participate in collaborative project efforts with both the technology team and other departments
Mentor Technology Specialists to provide a consistent level of customer service
Interview and make hiring recommendations for all positions in the department using targeted selection
Stay current on industry trends in special events/meetings through benchmarking, trade publications, competitive shopping, and special event conferences
Review all departmental SOPs on a quarterly basis and update as needed