AV Project Manager

Creative Realities Inc • Louisville, KY

2d

About The Position

We are looking for an A/V Project Manager who has experience in the A/V installation, Digital Signage, or construction industries who can manage multiple digital solution installations for our clients. The A/V Project Manager is the primary project management lead who is accountable for running multiple AV Install projects through both Installation Planning and Execution phases, creating a predictable experience for both employees and clients alike. This position will a part of a rollout of several projects with similar scopes of work. You will work closely with a Program Manager who is running this business vertical to forecast and plan installations for each customer assigned.

Requirements

• 7+ years installation project related experience
• Experienced user of software CRM tools.
• Proficient with Microsoft Office applications.
• Strong technical aptitude and ability to translate technical concepts for non-technical buyers
• Highly flexible and able to respond quickly to unforeseen changes in projects and customer requirements
• Self-motivated, achievement-oriented with superior planning and time management skills
• Excellent written communication and presentation skills
• Team oriented; Ability to collaborate cross functionally and to influence without direct authority
• Positive attitude; willingness and initiative to learn
• Must be comfortable working in a deadline-oriented, fast paced business environment with shifting priorities

Nice To Haves

• Knowledge of digital signage, commercial display solutions, and/or interactive kiosk industries preferred
• AVIXA CTS and/or Digital Signage Federation certification desired

Responsibilities

• Responsible for planning, facilitating, and administering the installation projects assigned to them.
• Coordinate internal resources and installation sub-contractors to ensure that all elements of the overall solution are properly and effectively deployed.
• Will serve as first level of technical escalation for installation issues for assigned program team.
• Assisting install managers with more complex installations.
• Identify, assess and communicate with all stakeholders
• Manage the triple constraints on any given project: Schedule, Cost and Quality
• Manage overall project timelines and milestones by working with cross functional team, while considering budget, schedule and quality of the project
• Assume full ownership for the project and escalate to senior management as needed to ensure company and client goals are met
• Manage/initiate all project billing per the SOW
• Participate in weekly project reviews with internal teams and clients as required
• Ensure client and internal milestones are met and appropriate approvals are obtained and documented
• Collect and maintain all required project artifacts
• Work with Account Managers to create change orders as required
• Manage/initiate all project billing per the SOW
• Provide timely and professional client service to ensure client’s expectations and needs are met
• Ensure client and internal milestones are met and appropriate approvals are obtained and documented
• Review Budget vs. Actuals on all projects weekly to ensure we are within scope
• Provide Weekly update to management on install success/fail metrics

Benefits

• Company paid individual portion of medical, Life, Long and Short-Term Disability insurances
• Access to participate in company dental and vision insurance programs
• 401(k) program, including company paid match of up to 3% of annual salary
• Paid time off and holiday pay

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level