AV Production Coordinator & Content Creator - Denver, CO, US

Neat•Denver, CO

5d•Onsite

About The Position

Neat is seeking an AV Production Coordinator & Content Creator for their Live Virtual Tour program, operating out of the Denver Experience Center. This entry-level role involves managing the technical aspects of virtual product demonstrations, including running live streams, cameras, audio, and the platform. The position also includes creating video content, such as short training and product videos for LinkedIn, and potentially stepping in to host tours when the primary presenter is unavailable. The role emphasizes consistency and production excellence, requiring an individual who finds satisfaction in perfecting a routine and delivering a seamless experience. It's described as a suitable first or second job for individuals with backgrounds in broadcast journalism, communications, film, media production, or campus TV stations.

Requirements

Comfortable on camera and on a mic, able to hold attention and remain composed during technical issues.
Some hands-on experience running live video, streaming, or studio production (internship, campus, freelance, or on-the-job experience accepted).
Working knowledge of a video editing tool.
Familiarity with streaming software like OBS or vMix, or a strong willingness to learn quickly.
Basic understanding of lighting, audio, and camera setup.
Reliable, punctual, and steady.
Energized by repetition and routine.

Nice To Haves

Interest in or exposure to tech products.
Experience with Zoom Webinars, Microsoft Teams, OBS Studio, vMix, or Bitfocus Companion.
Experience presenting to a business audience.
A sense for what makes video work on social media.

Responsibilities

Produce live virtual tours, operating multi-camera switching, audio levels, lighting, and the live stream.
Host tours on Zoom, Microsoft Teams, and Google Meet, ensuring clean broadcasts with good sound and lighting.
Perform pre-show checks, maintain gear, and have backup plans for technical issues.
Reset the room and scenes between sessions to ensure timely starts for subsequent tours.
Present the tour when needed, delivering the talk track with energy and confidence, and answering common product questions.
Stay current with changes in the talk track and product lineup.
Shoot and edit short training videos of colleagues for LinkedIn, adding graphics, captions, and music.
Export clean video files for web and social media, working from marketing team direction and maintaining brand consistency.
Coordinate with sales and marketing on upcoming tours and content requests.
Communicate schedules and deadlines clearly.
Back up San Jose and Oslo tour centers occasionally to maintain global experience consistency.