AV Field Engineer
About The Position
The AV Field Engineer / Commissioner is the "final mile" expert responsible for the successful testing, calibration, and hand-off of sophisticated AV systems. This is a critical technical role that bridges the gap between installation and a fully functional client solution. You will act as the primary technical voice during the final stages of a project, ensuring every component—from DSPs to network interfaces—works according to design intent. The ideal candidate has a "solution-oriented" mindset, excels at independent problem-solving, and is comfortable being the professional face of the company during client hand-offs.
Requirements
- 3+ years of experience installing, integrating, or servicing professional AV systems (audio, video, and control).
- Strong Networking Foundation: Proven ability to integrate AV systems into client networks (VLANs, IP addressing, etc.).
- Technical Versatility: Experience with a variety of platforms such as Crestron, BiAmp, QSC, AMX
- Independent Operator: Ability to work with minimal supervision and exercise strong technical judgment on active job sites.
- Professionalism: Polished communication skills for interacting with high-level enterprise clients during the final project phases.
- Valid Driver’s License and a clean driving record.
Nice To Haves
- AVIXA CTS or CTS-I Certification.
- Proficiency with documentation and field tools like Bluebeam, Fieldwire, or OnTrack.
- Experience with Solutions360 (Q360) or similar ERP/Project Management software.
- Manufacturer-specific certifications (e.g., Crestron Masters, BiAmp Tesira, Q-SYS).
Responsibilities
- Lead the comprehensive testing, calibration, and commissioning of AV systems to ensure optimal performance.
- Fine-tune Digital Signal Processors (DSP) and activate hardware components using various manufacturer software and web interfaces.
- Build and configure AV networks, interfacing with client IT environments regarding TCP/IP, IP addressing, VLANs, and firewalls.
- Collaborate with remote programmers to load code, diagnose interface issues, and troubleshoot system logic.
- Conduct final quality control checks on installations and recommend or perform corrective actions to meet company standards.
- Provide professional end-user training to clients, ensuring they are comfortable and confident operating their new technology.
- Serve as a technical resource for the service department to assist with complex troubleshooting and ongoing support.
Benefits
- Comprehensive Health, Dental, and Vision insurance.
- Paid Time Off (PTO) and paid company holidays.
- Mileage reimbursement for local travel.
- Monthly cell phone stipend.
- Access to company vehicles for site visits.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
