AV Field Engineer
About The Position
Diversified is a global leader in audiovisual and media technology. We design and build innovative spaces and experiences for clients across industries such as corporate, entertainment, sports, retail, and government. Our team partners with organizations around the world to create environments that connect people through technology. At Diversified, you’ll work on exciting and complex projects with opportunities to grow your career. We offer a collaborative and flexible work environment, competitive pay and benefits, and a culture that values diversity, inclusion, and innovation. If you’re ready to grow, create, and make an impact, Diversified is the place to do it.
Requirements
- High School Diploma or GED Required
- 2+ years’ experience in a relevant industry, field installation and/or systems design experience preferred.
- Ability to troubleshoot and complex AV and network systems, strong familiar with MTR and Zoom Rooms
- Proficiency in Microsoft Office
Nice To Haves
- Associates and up preferred
- DSP certification from one or more of the following manufacturers: Biamp, QSC, BSS preferred
- Control certification from one or more of the following manufacturers: QSC, Extron, Crestron
- Knowledge or familiarity with broadcast or hybrid conference-live event systems
- Able to commission and troubleshoot using only a virtual connection to the system with onsite support
- Achieve Extron AVE Associate
- Audinate Dante Level 3
- Biamp Tesira Server
- Q-Sys Level 2 and Control 201
- Extron Certified Control Professional
- Shure Integrated Systems Level 1.
- AVIXA CTS
Responsibilities
- Commission AV systems at client sites by optimizing settings in the equipment to ensure the system is operating as designed according to scope and drawings, documenting any changes via redlines returned to the PM and DE, and completing the project quality checklist.
- Work to pre-commission sales in the office.
- Communicate status to stakeholders on a regular basis.
- Troubleshoot technical issues by tracing signal flow and engaging the appropriate parties to assist in resolving the issue.
- Configure AV network and coordinate client network.
- Create and modify DSP files for typical systems with an emphasis on AEC optimization for videoconferencing and coordinating control objects with programmer.
- Contributes lessons learned feedback to the install, design, and pre-sales engineering teams to constantly improve system designs, product selection, and implementation.
- Archive configuration and programming files with appropriate labeling to increase the efficiency and effectiveness of the service team.
- Maintain and grow certifications and technical knowledge.
- All other duties as assigned.
Benefits
- Multiple medical plan options to fit you and your family’s needs
- HSA & HRA company contributions
- Dental coverage, including orthodontic benefits, and vision plans
- Company-paid benefits
- Basic Life, AD&D
- Short-Term and Long-Term Disability insurance
- Employee Assistance Program (EAP)
- Generous paid time off — 3 weeks PTO plus company holidays and floating holidays
- 401k with company match
- Paid maternity leave
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- A wide range of voluntary benefits including Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Life and AD&D coverage, and Legal Services
- Commuter benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
