AV Engineer

Crusoe•San Francisco, CA

1d•$100,000 - $120,000

About The Position

Crusoe's mission to accelerate the abundance of energy and intelligence comes to life in the rooms where our teams collaborate, present, and make decisions every day. As our AV Engineer, you’ll own the technology that powers those moments: designing, building, and standardizing the audio-visual experience across every Crusoe office, from intimate huddle rooms to large-scale All-Hands venues. You’ll define the AV standards the rest of the company builds against, get hands-on with Crestron programming for our most complex spaces, and serve as the AV lead for new site expansions as Crusoe continues to grow globally. We’re looking for someone who thinks like a mountaineer about their craft: meticulous, safety-minded, and always planning several steps ahead, who moves fast to make things just work every time someone walks into a room and hits “Join.”

Requirements

5+ years of hands-on AV engineering, integration, or systems design experience.
Crestron programming experience required, with certification (e.g., Crestron Certified Programmer or DMC-E) strongly preferred, along with hands-on experience configuring NVX, DM, and control processors for large-format rooms.
Deep, hands-on knowledge of room automation and control platforms (Crestron, and ideally Extron or Q-SYS), including scheduling, camera automation, and one-touch join workflows.
Demonstrated experience leading AV planning and build-outs for new office or site expansions, including reading architectural and low-voltage drawings, with willingness to travel as needed.
Experience managing external vendors and holding low-voltage/AV integrators accountable to technical specifications and timelines.
Working knowledge of networking fundamentals (IP addressing, VLANs, QoS, multicast) for AV-over-IP and remote device monitoring, along with familiarity with enterprise video conferencing platforms such as Zoom Rooms, Microsoft Teams Rooms, or Google Meet hardware.
Strong written, oral, and interpersonal communication skills, with the ability to document standards clearly for a distributed, global team.
Ability to pass a background check.

Nice To Haves

AVIXA CTS, CTS-D, or CTS-I certification.
Experience programming or configuring QSC Q-SYS, Extron, or Biamp DSP systems.
Prior experience supporting AV or low-voltage systems in data center, industrial, or other critical-facility environments.
Experience building AV monitoring and alerting into a broader IT service management or NOC workflow.

Responsibilities

Own, define, and document Crusoe’s enterprise-wide AV standards, including room schematics, signal flow diagrams, device inventories, and standard operating procedures, ensuring every room at every site is built to a consistent, high-quality bar.
Program, configure, and build out Crestron room configurations, with a focus on large-scale environments like All-Hands spaces and complex, multi-camera conference rooms.
Design and support room automation systems end to end, from scheduling panels and control processors to camera framing, audio DSP, and lighting integration.
Act as the AV lead for new office builds, planning and executing conference room and collaboration space build-outs at all new Crusoe sites.
Partner closely with low voltage contractors and external AV integration vendors, reviewing designs, cabling, and installations to ensure their work meets or exceeds Crusoe’s internal standards.
Design and implement every system with remote supportability as a first principle, so global sites can be monitored, diagnosed, and supported by the IT/AV team without requiring someone on site.
Troubleshoot and resolve AV incidents end to end across displays, audio, video conferencing, and control systems, documenting root cause and driving standards improvements.
Evaluate new AV technologies and vendors, making recommendations that balance user experience, reliability, and total cost of ownership.