AV Engineer

Smarter Systems•Charlotte, NC
•Onsite

About The Position

This role supports the client's commercial AV integration team by installing, commissioning, and troubleshooting audio-visual systems across corporate, education, and institutional environments throughout the Charlotte region and beyond.

Requirements

  • 1+ year of hands-on AV installation experience, structured cabling, IT support, or closely related field (Level 1)
  • Ability to terminate Cat5/Cat6 cables and demonstrate basic signal flow understanding (Level 1)
  • Valid driver's license with a clean driving record
  • Ability to climb ladders up to 35 feet and lift/load equipment up to 75 pounds (Level 1)
  • Ability to pass a drug screening and background check (Level 1)
  • 3+ years of AV installation experience with demonstrated ability to lead a project team start to finish (Level 2)
  • Proficiency with structured cabling, rack building, signal termination, system calibration, and system testing (Level 2)
  • Working knowledge of major AV manufacturers including Crestron, QSC, Biamp, Shure, Poly, Logitech, and Neat (Level 2)
  • Ability to read and apply CAD drawings, blueprints, and architectural plans (Level 2)
  • Knowledge of videoconferencing platforms (Poly, Cisco, Microsoft Teams) (Level 2)
  • Ability to travel up to 60% (Level 2)
  • 5+ years of AV installation experience with senior-level commissioning capability across multi-manufacturer systems (Project Engineer)
  • Experience with Digital Control Systems, DSP, and IP-enabled device integration (Crestron, Biamp, Extron, or similar) (Project Engineer)
  • Ability to upload control code, perform break-fix troubleshooting, and deliver end-user training alongside a remote programmer (Project Engineer)
  • Strong verbal and written communication skills; experience liaising with project managers, general contractors, and clients (Project Engineer)
  • Ability to travel up to 60% (Project Engineer)

Nice To Haves

  • InfoComm CTS, CTS-I, or CTS-D certification
  • Additional industry certifications such as DMC-E, DMC-T, SMART, RCDD, or equivalent
  • Familiarity with Microsoft Office for documentation and reporting
  • Experience in structured cabling environments as a foundation for AV installation work
  • Background in corporate, higher education, or institutional AV environments

Responsibilities

  • Install AV infrastructure including J-hooks, UniStrut, cable cubbies, floor boxes, and structured cabling (Cat5e/6, HDMI, DVI, speaker wire, and related)
  • Mount and rig AV equipment such as projectors, projection screens, displays, ceiling microphones, cameras, and rack-mounted components
  • Interpret and cross-reference schematics, architectural drawings, and scopes of work to guide accurate installations
  • Commission and test AV systems including control systems, DSP devices, and video conferencing platforms
  • Communicate professionally with clients, general contractors, and on-site partners throughout project lifecycle
  • Complete daily field reports, track project progress, and coordinate with project managers to maintain schedules
  • Travel to client sites (corporate offices, higher education, K-12, and houses of worship) primarily Monday through Friday with same-week return expected

Benefits

  • Health
  • Dental
  • Vision
  • 401K
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