AV & Campus Infrastructure Technician

IMG Academy•Bradenton, FL

4d•Onsite

About The Position

IMG Academy's Campus Technology Department is seeking a skilled and detail-oriented AV & Campus Infrastructure Technician to support the physical technology layer across one of the world's premier sports and education campuses. This is a hands-on, field-based role focused on the installation, maintenance, and troubleshooting of audiovisual systems, structured cabling, security camera infrastructure, digital signage, and IP video distribution across a large, multi-facility campus environment. The ideal candidate is technically proficient, takes pride in quality workmanship, and thrives in a fast-paced environment where no two days are the same. This individual will work directly under the Manager of AV & Campus Infrastructure and alongside fellow technicians to execute projects, respond to service requests, and maintain the physical infrastructure that powers campus operations.

Requirements

Associate's degree or equivalent experience.
2+ years of hands-on experience in AV installation, structured cabling, or a related physical infrastructure discipline
Demonstrated proficiency in copper and fiber cabling termination, testing, and troubleshooting
Working knowledge of AV system components and installation practices across a variety of venue types
Familiarity with IP camera systems and basic VMS platform operation
Ability to read and interpret wiring diagrams, rack elevations, and floor plans
Strong attention to detail and commitment to quality craftsmanship
Ability to work independently and as part of a team in a dynamic, fast-paced environment
Physical ability to perform the demands of the role: lifting up to 50 lbs, working at heights, pulling cable in confined spaces
Experience in a large campus, higher education, sports, entertainment, or multi-facility environment

Nice To Haves

BICSI Installer (INSTC or INSTF), AVIXA CTS, or equivalent industry certification
Experience with Axis camera platforms and Milestone VMS
Familiarity with digital signage platforms and IP video distribution systems
Basic understanding of IP networking concepts as they relate to AV and camera system connectivity
Experience using infrastructure documentation tools (Visio, AutoCAD, or equivalent)

Responsibilities

Install, configure, and maintain AV equipment across classrooms, conference rooms, athletic venues, and event spaces, including displays, projectors, audio systems, control systems, and video distribution hardware.
Perform routine AV system checks, preventive maintenance, and troubleshooting across campus facilities.
Support AV setups and breakdowns for campus events, athletic competitions, and special programs.
Respond to AV service requests and resolve issues in a timely manner, escalating complex problems to the Manager when appropriate.
Assist with AV lifecycle projects including new installations, system upgrades, and end-of-life equipment replacement.
Install and terminate structured cabling, including copper (Cat6/6A), fiber optic (single-mode and multi-mode), and coaxial cable, per TIA/EIA and BICSI standards.
Perform cable pulls, conduit work, rack builds, patch panel terminations, and cable management across IDF/MDF and campus facilities.
Support network drop installations, fiber splicing, and physical layer infrastructure builds for new construction and renovation projects.
Conduct cable testing and certification, documenting results and resolving failures prior to project closeout.
Maintain organized and properly labeled infrastructure across all campus IDFs, MDFs, and equipment rooms.
Install, aim, and configure IP security cameras across campus facilities per approved coverage plans and department standards.
Support the Milestone VMS platform, including camera onboarding, basic configuration, and health checks.
Troubleshoot camera connectivity, image quality, and recording issues; escalate systemic or platform-level problems to the Manager.
Assist with security camera infrastructure projects, including new installs, replacements, and expansions.
Maintain accurate documentation of camera assets, locations, and connectivity.
Install and maintain digital signage displays, media players, and related hardware across campus facilities and athletic venues.
Support IP video distribution systems, including hardware maintenance and basic configuration.
Assist with content management and scheduling on digital signage platforms as directed.
Troubleshoot display and video distribution issues, restoring service in a timely manner.
Maintain accurate records of all work performed, including cable plant documentation, equipment locations, and as-built drawings.
Update asset registers, patch panel databases, and infrastructure records as work is completed.
Communicate project status, service request updates, and any issues or delays to the Manager promptly.
Collaborate with teammates and cross-functional stakeholders (Facilities, Operations, Athletics) to coordinate access, scheduling, and project execution.