Auxiliary Services Coordinator

Point Loma Nazarene University•San Diego, CA
•$19 - $23•Hybrid

About The Position

PLNU is seeking a service-oriented and detail-driven professional to support the operations of the Liberty Station Conference Center and Mission Valley campus. This role is central to delivering exceptional experiences for campus partners and external guests, while keeping events, schedules, and facilities running smoothly. If you enjoy coordinating logistics, supporting events, and being the go-to problem solver on site, this role offers variety, responsibility, and meaningful impact.

Requirements

  • Strong customer service mindset with a commitment to creating positive client and guest experiences
  • Ability to manage multiple priorities in a fast-paced, event-driven environment
  • Comfort coordinating across departments, vendors, and student employees
  • Flexibility to work varying schedules, including nights and weekends during events
  • Professional presence when interacting with faculty, staff, students, and public clients
  • High level of accountability and reliability in managing schedules and on-site support
  • Interest in learning and supporting operational processes across multiple campuses
  • Ability to remain calm and responsive when addressing real-time event needs
  • Team-oriented approach with a willingness to assist in broader auxiliary services functions
  • Bachelor’s degree and two years of administrative and/or customer service experience recommended.
  • Strong customer service, organizational and relational skills.
  • Strong computer skills in Microsoft Office required.
  • Understanding of and commitment to the spiritual mission of the university.
  • Strong interpersonal and written communication skills. Able to communicate effectively with various audiences such as vendors, staff, faculty, industry partners, and the community.
  • Detail oriented with excellent organizational skills; able to keep track of multiple projects and deadlines.
  • An articulate, professional demeanor.
  • Flexible with the ability to adjust expected tasks and schedule to the updated priorities.
  • Works well with people and is responsive to feedback.
  • Able to report to multiple campuses in a given week as well as flexibility to work nights/weekend during peak event season
  • Demonstrated ability to work in a fast-paced, high-energy environment with a proven ability to meet and complete multiple deadlines and tasks.
  • Willingness to go above and beyond the requirements of the job to be innovative and supportive.
  • Highly detail oriented, motivated, and efficient.
  • Evidence of Christian commitment and active church involvement. In addition, staff agree to live in agreement with PLNU’s Community Life Covenant.

Nice To Haves

  • Use of Humanity software
  • Use of CourseDog software
  • Use of Workday software

Responsibilities

  • Support the LSCC Manager by submitting work orders and coordinating building needs
  • Respond to public inquiries, schedule tours, and provide initial event information and pricing details
  • Support event execution by working on site during scheduled events and assisting with setup needs
  • Prepare and send final invoices and support contract and billing processes as needed
  • Maintain the Liberty Station master calendar and process event request forms in CourseDog
  • Build weekly student employee schedules using Humanity software based on event requirements
  • Support hiring, training, and onboarding of student employees
  • Approve student employee timecards in Workday
  • Provide receptionist and information desk coverage for Liberty Station and Mission Valley campuses
  • Serve as secondary Emergency Responder Coordinator for building emergencies
  • Assist other Auxiliary Services departments as needed

Benefits

  • health
  • dental
  • tuition benefits for employees and dependents
  • competitive retirement matching
  • vacation and sick time
  • 15 paid holidays per year
  • opportunities to engage with our community including staff chapel
  • a robust wellness program
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