Auxiliary Health Clerk

Oakland County•Pontiac, MI

4d•Onsite

About The Position

Oakland County’s Health Division is hiring an Auxiliary Health Clerk to support public health services at County health clinics, outreach locations, and partner agency sites throughout Oakland County. The role assists professional and paraprofessional staff with routine clinic services, health screenings, laboratory tests, patient follow-up, administrative tasks, and public health education. It also supports program planning, evaluation, reporting, staff development, and coordination with local agencies and community partners. Work is performed in a typical office or medical laboratory setting, and the position may involve driving or riding in an automobile.

Requirements

Associate’s degree or equivalent education from an accredited college or university, with coursework in Journalism, English, Psychology, Sociology, Early Childhood Education, or a closely related area; alternatively, candidates must have Merit System status in any classification and be currently employed in the Health & Human Services Department.
For the alternative Merit System pathway: at least the equivalent of one year of college coursework in Journalism, English, Psychology, Sociology, Early Childhood Education, or a closely related area.
For the alternative Merit System pathway: two years of full-time work experience in the Oakland County Health & Human Services Department conducting or assisting with paraprofessional health assignments and activities requiring considerable knowledge and thorough understanding of the work.
Submit to immunizations required by the Health Division.
Submit to a tuberculin skin test or chest x-ray, at County expense, once a year.
Ability to communicate accurately to convey information.
Ability to operate or use typical office and medical office equipment and supplies.

Nice To Haves

Previous work experience with the general public, as a volunteer or employee.
Pursuing college study leading to a degree in Public Health, Psychology, Nursing, Sociology, Social Work, or an associated area.
Reasonable knowledge of social needs, habits, and characteristics of behavior.
Reasonable ability to counsel, instruct, and control people.
Reasonable ability to follow oral and written instructions.
Reasonable ability to prepare routine reports.
Reasonable ability to cope with challenging situations requiring immediate decisions in accordance with department policies and objectives.
Reasonable ability to develop and maintain effective communication with people.
Familiarity with current word processing, spreadsheet, database, email, and Internet software.

Responsibilities

Assist professional public health employees at locations throughout Oakland County.
Provide information to people visiting or seeking assistance from the Health Division about available services and procedures.
Conduct routine laboratory and screening tests and perform assigned physical measurements, such as height, weight, and head circumference, following established guidelines.
Provide prior authorization screening and follow up regarding client services.
Follow up on selected children referred from programs to help ensure they receive medical attention.
Help organize health education materials, audio-visual aids, and displays.
Participate in agency task forces when appropriate and attend selected staff and supervisory group meetings and in-service education programs.
Make appointments, code visits, organize reports, maintain files and records, inventory supplies, and perform related duties.
Assist professional staff with routine licensing and regulatory procedures.
Help monitor local agency management information system reports by reviewing computations.
Help monitor local agency contract compliance according to established guidelines.
Help ensure the accuracy and appropriateness of reports and data generated at local and central agency levels.
Provide referrals and information to the public, including agency phone numbers and locations.
Use current Countywide and department-specific software to complete assignments.
Assist with program planning and evaluation, information collection, report preparation, and preparation and distribution of public health information.
Support scheduling and preparation of orientation and staff development programs.
Help educate community partners and healthcare providers about preventive health measures.