Auxiliary Health Clerk

Oakland County•Pontiac, MI

5d•$47,218 - $63,263

About The Position

The Auxiliary Health Clerk is a field position working at various locations throughout Oakland County, including County health clinics, outreach locations, and partner agency sites. The role supports the Health Division’s public health services by assisting professional and paraprofessional staff with routine clinic and technical health-screening activities, helping residents access care and information, and supporting program administration. Work is performed in a typical office or medical laboratory setting, and may involve driving or riding as a passenger in an automobile. The clerk may conduct routine laboratory and screening tests and take selected physical measurements according to established guidelines. The position also supports appointment scheduling and follow-up, health education activities, recordkeeping, reporting, program monitoring, staff meetings, and in-service education. Employees must submit to Health Division-required immunizations and, at County expense, an annual tuberculin skin test or chest x-ray.

Requirements

Associate’s degree or equivalent education from an accredited college or university, with coursework in Journalism, English, Psychology, Sociology, Early Childhood Education, or a closely related area; alternatively, the stated Merit System and current Health & Human Services Department employment pathway may qualify.
For the Merit System pathway: current Merit System status in any classification and current employment in the Health & Human Services Department.
For the Merit System pathway: at least the equivalent of one year of college coursework at an accredited college or university in Journalism, English, Psychology, Sociology, Early Childhood Education, or a closely related area.
For the Merit System pathway: two years of full-time work experience in the Oakland County Health & Human Services Department conducting or assisting in paraprofessional health assignments and activities requiring considerable knowledge and thorough understanding of the work.
Submit to immunizations as required by the Health Division.
Submit to a tuberculin skin test or chest x-ray once a year, at County expense.
Ability to communicate accurately to convey information.
Ability to operate and/or use typical office and medical office equipment and supplies.

Nice To Haves

Previous work experience with the general public, as a volunteer or employee.
Pursuing college study leading to a degree in Public Health, Psychology, Nursing, Sociology, Social Work, or an associated area.
Reasonable knowledge of social needs, habits, and characteristics of behavior.
Reasonable ability to counsel, instruct, and control people.
Reasonable ability to follow oral and written instructions.
Reasonable ability to prepare routine reports.
Reasonable ability to cope with challenging situations requiring immediate decisions in accordance with department policies and objectives.
Reasonable ability to develop and maintain effective communications with people.
Familiarity with current word processing, spreadsheet, database, e-mail, and Internet software.

Responsibilities

Assist professional public health employees at various locations throughout Oakland County.
Provide information about available services and procedures to people visiting or seeking assistance from the Health Division.
Conduct routine laboratory or screening tests and take selected physical measurements at clinic or conference sites, as assigned and following established guidelines.
Provide prior authorization screening for services and follow up regarding client services.
Follow up on selected children referred from programs to help ensure they receive medical attention for their problem.
Organize health education materials, audio-visual aids, and displays.
Participate in agency task forces when appropriate and attend selected staff and supervisory group meetings.
Attend staff meetings and in-service education offerings for public health nursing groups.
Schedule appointments, code visits, separate and organize reports, maintain files and records, inventory supplies, and perform related duties.
Assist professional staff with routine licensing and regulatory procedures.
Help monitor local agency management information system reports by reviewing computations, following established guidelines.
Help monitor local agency contract compliance and ensure the accuracy and appropriateness of reports and data generated at local and central agency levels, following established procedures.
Provide the public with referrals and information, such as agency phone numbers and locations.
Use current Countywide and/or department-specific software to complete assignments.
Assist with preparing and distributing health education and public health information materials and maintaining related records.
Support scheduling and preparation of orientation and staff development programs.
Assist with program planning and evaluation, information collection, and report preparation.
Help educate community partners and healthcare providers about preventive health measures to promote wellness and reduce health risks.
Reschedule missed clinic appointments to help patients remain connected to care.