Autonomous Vehicle Supply Program Manager

Volkswagen AG•Belmont, CA

About The Position

The Vehicle Supply Program Manager is responsible for designing, implementing, and optimizing the end-to-end vehicle supply chain process to ensure vehicles are delivered efficiently, compliantly, and ready for customer deployment. This role leads strategic planning, supplier and partner management, and operational execution across all stages of vehicle supply, including vehicle ordering, importation, port operations, pre-delivery inspection (PDI), logistics, titling, registration, and leasing readiness. The position serves as the primary coordinator between internal stakeholders and external supply chain partners, developing scalable processes, operational frameworks, service level agreements, and performance metrics to support growing fleet volumes and customer commitments. The Vehicle Supply Program Manager drives continuous improvement initiatives, mitigates supply chain risks, ensures regulatory compliance, and develops reporting tools and KPIs that provide visibility into operational performance and delivery timelines. Success in this role requires strong program management, supply chain operations, vendor management, logistics, and cross-functional leadership capabilities, with a focus on delivering high-quality, cost-effective, and reliable vehicle supply solutions that support business growth and customer satisfaction.

Requirements

7+ years of professional experience in a strategic role within automotive supply chain management, automotive sales operations, fleet management, vehicle logistics, or strategy/consulting supporting a vehicle importer
Bachelor’s degree
Strong knowledge of at least two of the following areas: vehicle importation, customs, port operations, logistics, titling, or registration processes
Experience managing external vendors, service providers, and third-party strategic partners
Comfort working with external stakeholders, including executing commercial contracts, managing service level agreements (SLAs), and supporting statements of work (SOWs)
Familiarity with industry procurement practices (e.g., vendor RFPs / RFQs)
Proficiency in financial modeling, forecasting, and budget management to support supply chain and vendor-related activities
Ability to link supply chain execution to commercial outcomes, including delivery timelines, customer satisfaction, and revenue realization
Familiarity with regulatory and compliance requirements related to vehicle supply, importation, and customer delivery
Strong communication and documentation skills to support customer onboarding, contract alignment, and cross-functional collaboration
Strategic Thinking – Strong business acumen, familiarity with corporate decision-making processes, and a structured problem-solving mindset capable of tackling highly-ambiguous strategic questions
Program and Project Management – Demonstrated history of managing multiple complex workstreams toward the delivery of desired target outcomes
Analytical Skillset – Comfortable working with data to generate business insights and drive executive decision-making
Operational Excellence – Capable of designing and developing operational process flows that reduce operational risk while optimizing business outcomes, promoting stability, and meeting demanding SLAs
Stakeholder Management – Ability to build strong cross-functional relationships and work effectively within a collaborative, team-based environment to achieve business goals
Communication – Exceptional written and verbal communication skills
Adaptability – Capable of successfully operating in fast-paced and dynamic environments with a high level of autonomy

Nice To Haves

MBA, Master’s degree, or equivalent graduate certification
Experience managing supply chain or vehicle operations within a high-growth automotive, EV, or autonomous vehicle company
Exposure to scaling vehicle delivery or readiness operations in a technology-forward, innovative mobility environment
Proficiency with digital supply chain management tools, inventory systems, or customs clearance software
Experience collaborating with sales operations or customer success teams to support commercial readiness
Advanced certification (e.g., Certified in Planning and Inventory Management, Certified Supply Chain Professional, Six Sigma) or graduate-level education in supply chain, logistics, or operations management

Responsibilities

Define and document the end-to-end vehicle supply process, including ordering, importation, port operations, PDI, logistics, titling, and leasing readiness
Develop operational workflows, SOPs, and tracking systems to ensure visibility, compliance, and efficiency across all supply stages
Identify resource, infrastructure, and process requirements to support scalable vehicle supply operations as fleet volumes increase
Align supply chain processes with regulatory requirements, internal business goals, and safety standards
Identify, evaluate, and onboard key external partners, including port operators, customs brokers, PDI vendors, and logistics providers
Develop onboarding frameworks and service level agreements (SLAs) to ensure partner performance aligns with operational and commercial needs
Serve as the primary operational liaison with supply chain vendors to maintain alignment with quality, safety, and delivery standards
Provide operational input to commercial teams during customer proposal development, ensuring delivery feasibility for large fleet deals
Manage vehicle ordering schedules across partners and internal teams
Oversee importation activities, ensuring compliance with U.S. customs regulations and accurate, timely documentation
Lead port operations, PDI processes, and inland logistics to ensure vehicles meet quality and readiness standards
Manage titling and registration workflows to ensure vehicles are fully lease-ready at customer handoff
Coordinate closely with leasing/sales, and customer success teams to align supply timelines with commercial delivery commitments
Support documentation flows necessary for customer onboarding, ensuring alignment with contract terms and delivery locations
Develop dashboards, KPIs, and reporting tools to monitor supply chain performance and customer delivery SLAs
Identify risks, operational bottlenecks, or delays, and drive resolution to support timely customer deliveries
Continuously improve processes to optimize efficiency, cost-effectiveness, and reliability