AUTOMOTIVE WORKER SUPERVISOR, RFT (Car Care Center)

NEXCOM•Hagåtña, GU

8h•Onsite

About The Position

Serves as Automotive Worker Foreman exercising supervisory responsibility for control over work operations involving Automotive Workers Mobile Equipment Services and Automotive Customer Services Clerk. The role involves supervising approximately 13-30 subordinates engaged in making repairs to a variety of component parts, accessories, and systems of automotive vehicles. This includes tire and tube maintenance, ignition tune-up, lubrication, oil changes, battery service, minor repair work, simple accessory installations, and customer service aspects like preparing work sheets, setting up schedules, taking special orders, and handling customer complaints. The supervisor will also be responsible for counseling employees, adjusting grievances, initiating disciplinary actions, evaluating performance, approving leave, and training subordinates in safety, work procedures, housekeeping, and automotive techniques. Additionally, the role requires establishing work schedules, ensuring adequate staffing, monitoring work flow, analyzing costs, determining equipment and material needs, maintaining records, and carrying out EEO policies.

Requirements

One year of experience that provided the knowledge and ability to perform a full range of duties in connection with the servicing of vehicles and mobile equipment and performing minor maintenance work.
Three years of experience that provided the knowledge and ability to perform repairs and service a variety of component parts, accessories, and parts of systems of automobiles, trucks, vans, forklifts, etc.
Perform prescribed tests and inspections to ensure vehicles meet the standards set forth required by the applicable safety standards.
ASE Certifications are required as determined by the hiring manager based on work to be assigned (Engine Repair, Automatic Trans/Transaxle, Manual Drive Train and Axles, Suspension and Steering, Brakes, Electrical/Electrical Systems, Heating and Air Conditioning, Engine Performance, Master).

Responsibilities

Supervises approximately 13-30 subordinates in grades NA-8, NA-5, and PS-4.
Counsels employees, adjusts informal complaints and grievances, and initiates disciplinary actions as needed.
Evaluates work performance of subordinate personnel and approves leave.
Trains subordinates in safety, proper work procedures, housekeeping, and automotive techniques.
Establishes work schedules and sequence of operations for subordinates.
Provides adequate staffing for all areas of responsibility to assure efficient and economical accomplishment of work assignments.
Ensures compliance with all safety regulations.
Analyzes material and labor costs to effect economics.
Effects changes in work assignments and methods as necessary to reduce or control costs.
Takes necessary action to assure economical use and protection of supplies, tools, equipment, and cash.
Keeps abreast of latest techniques for automotive servicing.
Determines equipment and materials required.
Monitors work flow of daily commitments to insure that work will be completed or patron is aware of possible delay.
Maintains necessary records of transactions and reports.
Carries out EEO policies and communicates support of these policies to subordinates.
Assures equality in determining qualifications, selections, assignments, training, promotions, details, discipline, and awards to employees.
Cooperates and participates fully in the development of an EEO Affirmative Action Plan and efforts regarding staffing, motivation, and training to develop all employees.
Ensures that minorities and women are considered for training opportunities and are also nominated/appointed to boards and committees.
Coordinates efforts with EEO officials and execution of policies affecting civilian personnel.
Responsible for keeping abreast of developments, policy issuances, etc., in the equal employment opportunity field and for fully supporting the NEX Equal Opportunity Program.
Exercises tact, good manners, and courtesy when serving and assisting customers.
Performs other related duties as assigned.