Automotive Title Clerk & Warranty Administrator
About The Position
Auto Park Ford is seeking a detail-oriented, organized, and dependable Title Clerk & Warranty Administrator to join their growing team. This position is crucial for the daily operations of the dealership, ensuring that vehicle title work and warranty claims are processed accurately, efficiently, and in compliance with all manufacturer, lender, and state regulations. The ideal candidate takes pride in accuracy, enjoys a fast-paced environment, and is committed to providing exceptional internal and external customer service. Auto Park Ford offers a supportive team environment, opportunities for professional growth, and the resources needed to succeed.
Requirements
- Previous automotive title clerk experience required.
- Dealership experience strongly preferred.
- Experience with dealership management systems such as CDK, Reynolds & Reynolds, Dealertrack, Tekion, Auto/Mate, or similar software preferred.
- Strong understanding of state title and registration regulations.
- Excellent organizational skills with exceptional attention to detail.
- Ability to prioritize multiple deadlines in a fast-paced dealership environment.
- Strong communication and customer service skills.
- Proficient with Microsoft Office (Excel, Outlook, and Word).
- High School Diploma or GED required.
Nice To Haves
- Bilingual (English/Spanish) is a plus.
Responsibilities
- Process title, registration, and licensing paperwork for retail, lease, wholesale, and dealer trade transactions.
- Submit DMV paperwork accurately and within required deadlines.
- Perfect liens and ensure lender documentation is completed promptly.
- Process vehicle payoffs, dealer trades, and wholesale transactions.
- Maintain title schedules, title aging reports, and dealership records.
- Verify vehicle documentation for completeness and accuracy before processing.
- Resolve title discrepancies with customers, financial institutions, auctions, and state agencies.
- Coordinate closely with the Sales and Finance & Insurance (F&I) departments to resolve documentation issues.
- Maintain compliance with all dealership policies, lender requirements, and state DMV regulations.
- Assist with additional accounting and administrative duties as assigned.
Benefits
- Competitive Compensation ($20 - $27 an hour)
- Medical, Dental & Vision Insurance
- 401(k)
- Paid Time Off
- Employee Vehicle Purchase Program
- Employee Discounts on Parts & Service
- Ongoing Training & Professional Development
- Opportunities for Career Advancement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
