Automotive Technician

Ryder•Charlotte, NC

16d

About The Position

Torque by Ryder is hiring a permanent, full-time Senior Level Automotive Technician to support its light-duty truck fleet in Charlotte, North Carolina. The position pays $33.50 per hour based on experience, with weekly pay and a $2,000 retention bonus paid quarterly during the first year. It offers a flexible 40-hour work week, with weekend premiums. Mobile technicians may operate a company-provided service vehicle and receive a fuel card and company cell phone. Additional training is available to help technicians advance their skills. The technician performs diagnostics, repairs, inspections, and preventive maintenance for non-contractual customers. Work includes routine vehicle maintenance, basic diagnostics, engine and component repairs, and hydraulic brake inspections and repairs. The technician may travel to customer yards in an assigned region, represent Torque/Ryder to customers, and document work through Salesforce and electronic systems. The role also includes environmental duties and compliance with applicable federal, regional, and corporate guidelines.

Requirements

High school diploma or equivalent preferred.
Vocational or professional diploma preferred.
Three or more years of combined classroom training and work experience.
Noncommercial driver's license, Class E.
State driver's license as required.
Ability to understand and adhere to company policies.
Ability to create and maintain professional relationships across organizational levels, including peers, work groups, customers, and supervisors.
Ability to work independently and as part of a team.
Demonstrated customer service skills.
Strong verbal and written communication skills.
Ability to multitask; strong organization and time-management skills.
Complete Preventive Maintenance (PM230 and PM298) within 90 days.
Complete Brakes-Air (BA220 and BA298) within 90 days.
Meet brake mechanic/inspector requirements under FMCS 396.25.
Complete Hydraulic Brake (BH220 and BH298) where appropriate within 90 days.
Complete Tire & Wheel TW220 within 90 days.
Complete CF609 and be A/C trained and qualified (AC220 and AC298) within 180 days.
Battery Charge and Check, Warranty.
Complete HD electrical DR208 within 90 days.
Complete Svc Island Support SBTIII training (SBT220) and SBT Phase 2 within 180 days.
Complete a minimum of two OEM online engine courses.
Possess flexibility to work in a fast-paced, dynamic environment.
Pass a Ryder drug test, DOT physical, and Ryder road test.
Pass a Ryder background and motor vehicle check, including drug and alcohol verification from previous employers for the last three years.

Nice To Haves

Valid Commercial Driver License (CDL), Class A.

Responsibilities

Perform diagnosis, repairs, inspections, and preventative maintenance for non-contractual customers.
Assist higher-grade Automotive Maintenance Specialists with complex diagnostic repairs.
Perform routine vehicle maintenance, including tune-ups, oil changes, tire changes, fuel filter changes, fluid checks, alignments, basic suspension replacement, and light and mirror replacements.
Diagnose, repair, or replace engine parts and components, including alternators, starters, radiators, injectors, transmissions, and other fuel components.
Perform basic diagnostics.
Perform hydraulic brake inspections, repairs, and replacements.
Operate a mobile maintenance vehicle and travel to customer yards within the assigned region, as needed.
Maintain general knowledge and understanding of Torque products and services.
Represent Torque/Ryder and establish relationships with customers.
Use Salesforce and electronic documentation tools, ensuring work orders, customer repair authorizations, and repair notes are properly documented.
Perform environmental duties, such as site inspections, site clean-ups and disposals, and handling vehicle chemicals, with some guidance and direction.
Work in accordance with federal, regional, and corporate compliance guidelines.
Perform other duties as assigned.