Automotive Technician - Store 1700

Monro Inc.•Costa Mesa, CA

2h•$25 - $40

About The Position

The Automotive Technician is an hourly, full-time or part-time position based on business needs. Technicians are paid through a flat-rate, performance-based system, earning a set amount for each eligible task completed. Flat-rate compensation is stated as $25.00–$40.00 per hour based on experience, and pay is based upon teammate productivity. The Technician conducts basic vehicle diagnostics and routine vehicle repair and maintenance according to company standards and manufacturer specifications. The role is expected to provide exceptional five-star guest service by communicating vehicle issues and proposed solutions effectively and consistently meeting guest expectations for timing and quality. Monro, Inc. operates a family of automotive service and tire brands, with nearly 1,100 shops and dealers in 32 states. Its stated mission is to provide guests with high-quality tire and auto service through a people-first, team-oriented approach.

Requirements

High school diploma or equivalent.
Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.
Current valid driver’s license and a satisfactory Motor Vehicle Report (MVR).
Own a basic set of tools or participate in Monro’s tool purchase program.

Nice To Haves

ASE certification.
State Inspection license, where applicable.

Responsibilities

Perform basic vehicle diagnostics to identify required repairs.
Complete Monro’s Courtesy Inspection process on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs; audit courtesy inspections performed by General Service Technicians.
Assist with inventory management, including pulling tires and parts, unloading, and stocking inventory.
Assist with general store duties and maintain the store’s cleanliness and guest-ready condition according to Monro standards.
Perform services in accordance with Monro’s safety standards, including wheel-torque and oil-safety and compliance procedures.
Test-drive vehicles in accordance with Monro’s Road Test policy, using dedicated test-drive routes and complying with local traffic and safety laws.
Follow company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards, and consistently use required safety practices.
Maintain technical knowledge and capabilities by timely completing required Monro University training courses and modules.
Operate, use, and maintain equipment safely according to Monro and equipment-manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.