Automotive Technician

Leeds West Group•Colorado Springs, CO

20d•Onsite

About The Position

The Automotive Technician performs repair and maintenance work on cars, trucks, and other motor vehicles. The role calls for professional integrity, teamwork, extensive automotive knowledge, strong diagnostic and repair skills, effective use of current technology and equipment, and a commitment to quality work, customer service, and business goals. The technician exercises discretion and independent judgment on matters that significantly affect business operations. The position is full-time, overtime-exempt, and onsite, requiring at least 32 hours per week. Business operations run Monday through Saturday and Sunday at various locations; days and hours may vary based on location, business needs, and schedules. The position regularly involves long hours and frequent weekend work. Travel may be up to 25% between local stores, with less than 5% overnight travel except for particular assignments. The work takes place in a fast-paced automotive retail and repair environment, with regular exposure to indoor and outdoor conditions, changing temperatures, tools, equipment, fluids, and chemicals. Use of required personal protective equipment, adherence to uniform standards, and compliance with OSHA safety standards are required. The job involves frequent physical activity, including standing, walking, bending, kneeling, stooping, crouching, crawling, reaching, driving, climbing, and repetitive motions, as well as lifting and carrying heavy parts and equipment weighing up to 50 pounds or more. Leeds West Groups requires employees to be legally authorized to work in the United States and to successfully complete an MVR check and maintain a clean driving record. The company describes a zero-tolerance policy for drugs, alcohol, weapons, violence, harassment, and discrimination, and expects employees to act respectfully, ethically, and professionally.

Requirements

Must be at least 18 years old.
Active, unrestricted driver's license required.
High school diploma or equivalent required.
Prior industry knowledge and/or experience required.
Must be legally authorized to work in the United States while employed by Leeds West Groups.
Must successfully complete an MVR check and be able to maintain a clean driving record.
Strong integrity, active listening, verbal and written communication, interpersonal, diplomacy, and customer service skills.
Extensive knowledge of the automotive industry and strong technical knowledge of automotive systems, diagnostics, and repair procedures.
Strong organizational, attention-to-detail, analytical, decision-making, and problem-solving skills.
Proficiency with computers and software, diagnostic tools and equipment, including scan tools, multimeters, computerized diagnostic software, and Digital Vehicle Inspections (DVI).
Knowledge of the proper use of shop equipment, tools, and fluids.
Ability to adapt to changing automotive technologies, methods, and best practices.
Proficiency in inventory and expense management.
Ability to thrive in a fast-paced sales environment, give and receive constructive feedback, manage priorities, multitask, and complete objectives with minimal supervision.
Ability to meet consistent attendance expectations.
Ability to perform frequent physical activities including standing, walking, bending, kneeling, stooping, crouching, crawling, reaching, driving, climbing, and repetitive motions.
Ability to frequently lift and carry heavy parts and equipment weighing up to 50 pounds or more.
Physical endurance for long hours in a fast-paced environment, often under tight deadlines, with precise hand-eye coordination, manual dexterity, and adequate vision, hearing, and speaking abilities.

Nice To Haves

Completion of an automotive technical training program.
At least one year of related experience.
ASE or other relevant certifications.

Responsibilities

Inspect vehicles comprehensively to identify mechanical, electrical, maintenance, and safety concerns.
Complete repairs and maintenance efficiently and accurately, including engine, brake, suspension, and other mechanical work.
Use diagnostic equipment, technical manuals, and computerized systems to diagnose and troubleshoot automotive problems.
Perform routine maintenance, including oil changes, tire rotations, fluid flushes, and filter replacements.
Ensure repair and maintenance work meets manufacturer specifications and industry quality and safety standards.
Perform quality control checks and test-drive vehicles to verify repairs and identify remaining issues.
Report accidents and service issues requiring work beyond the scheduled scope, as well as safety concerns, to the Store Manager or Service Manager.
Conduct test drives in accordance with company policies, procedures, safety practices, and traffic laws.
Prepare and maintain accurate inspection records according to company procedures and best practices.
Communicate repair recommendations and estimates to customers and address their questions or concerns professionally.
Deliver quality automotive services and customer service while maintaining a professional and courteous demeanor.
Coordinate workflow with management and other team members to support efficient service delivery.
Assist and mentor junior technicians and apprentices as needed.
Promote workplace safety practices and support compliance with OSHA and company safety requirements.
Maintain a clean, organized, and safe work environment in accordance with company policies and OSHA regulations.
Stay current on automotive industry trends, technology advancements, and regulatory changes.
Collaborate with the Store Manager and senior management on business plans, directives, initiatives, programs, and budgets.
Support the Store Manager in fostering an inclusive and cohesive team environment and developing employees.
Perform other duties as assigned.