Automotive Technician

Asbury Automotive • Columbia, MD

1d

About The Position

The B Level Service Technician performs routine repairs, general diagnosis, and maintenance on customer vehicles, with some assistance. Work may include light engine repairs, transmissions, clutches, drive shafts, electrical systems such as starters and alternators, HVAC systems, and steering and suspension systems. The technician is expected to hold a majority of the manufacturer certifications.

The role contributes to guest satisfaction by completing accurate inspections, documenting work, communicating repair needs and timing, and returning vehicles in clean condition. Technicians maintain their proficiency through assigned and manufacturer-sponsored training, meet Asbury and manufacturer standards, and follow applicable laws, regulations, and company policies for safety, customer property, and information.

Requirements

• Previous automotive technician experience is required.
• Must have basic tools.
• Must have strong technical and mechanical skills.
• Must be a team player and able to work repetitively on complex tasks.
• Must be at least 18 years old.
• Must have a valid driver’s license.
• Must pass pre-employment screening, including a background check and drug test.

Nice To Haves

• ASE certifications are heavily preferred.
• Manufacturer certifications are heavily preferred; the role description states the technician will have a majority of their manufacturer certifications.

Responsibilities

• Accurately complete the multi-point inspection form for each vehicle.
• Document all work performed and recommended on assigned repair orders.
• Communicate with the service advisor when additional work is needed or repairs cannot be completed within the promised time.
• Maintain technician proficiency according to Asbury standards.
• Conduct road tests when necessary and practical to determine needed work and confirm successful repairs.
• Perform vehicle diagnosis and repairs at all levels.
• Perform preventive and routine maintenance services at all levels.
• Complete product and technical training assigned by the manufacturer and management.
• Participate in manufacturer-sponsored training programs and schools to expand knowledge of new technology.
• Maintain manufacturer Customer Satisfaction Index scores at or above Asbury’s specified goals for district, regional, and national scores.
• Complete the work, notations, and timekeeping required for warranty repair orders and warranty claims.
• Report situations or conditions that could jeopardize the safety, welfare, or integrity of the dealership, its customers, or employees.
• Ensure customer vehicles are returned as clean as they were before service.
• Complete required training and comply with regulations, including hazardous-waste disposal and OSHA Right-to-Know requirements.
• Comply with applicable federal, state, and local laws and company policy for safeguarding customer vehicles, property, and information.

Benefits

• Weekly pay
• Paid holidays and paid time off
• Paid training
• Stock awards for eligible management and front-line team members
• Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans
• Up to 12 weeks of paid pregnancy leave (disability leave)
• Paid parental leave
• Health savings accounts
• Flexible spending accounts
• Short-term and long-term disability plans
• Whole life and term life insurance
• 401(k) with company match
• Pet insurance
• Digital career path tool
• Continuous training through Asbury’s Internal Learning Management System
• Professional growth and development opportunities
• Technician student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Paid volunteer hours through community service initiatives
• Employee referral program with bonus opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed