Automotive Technician

Team Car Care Dba Jiffy Lube•Spanaway, WA

1d•$18 - $20

About The Position

The Automotive Technician is the service center’s mechanical repair expert, responsible for professionally servicing guests’ vehicles and delivering high-quality work and an outstanding guest experience. The role includes comprehensive training and certification for mechanical services such as lubrication, core tasks, brakes, and tires. The technician performs and diagnoses brake system work, diagnoses other vehicle systems and makes necessary repairs, prepares parts and labor estimates using the service center’s computer system and associated automotive programs, and road-tests vehicles before and after service. The role may also include ancillary services such as fluid exchanges, fuel services, tire rotations, and gearbox service. The technician provides training and supervision to the store’s Apprentice Teammate.

Requirements

1–3 years of automotive experience.
1–2 years of experience working on brake systems.
ASE A5 - Brakes certification.
High school diploma or equivalent.

Nice To Haves

ASE certification(s) in Engine Performance, Suspension & Steering, Electrical Systems, or Heating & Air Conditioning.
Automotive technical or trade school degree.

Responsibilities

Promote teamwork to deliver timely and accurate guest care during operating hours.
Provide excellent guest service, including clear communication and feedback about guests’ vehicles.
Keep the service center and workstation clean and presentable.
Perform complete disc or drum brake service, including replacing braking components and performing brake flushes.
Understand brake systems and servicing processes, answer customer questions, and diagnose and pinpoint brake system issues.
Diagnose vital vehicle components, including engine performance, suspension and steering, electrical systems, and heating and air conditioning, and potentially make necessary repairs.
Use the current computer system and programs such as All DATA, AutoZone, O'Reilly, Advance Auto Parts, and NAPA to provide parts and labor estimates.
Road-test vehicles before and after service to ensure work meets standards.
Perform ancillary services as needed, including transmission and radiator fluid exchanges, fuel filter and fuel system services, tire rotations, and gearbox service.
Provide training and supervision to the store’s Apprentice Teammate.