Automotive Technician
About The Position
The Automotive Technician performs mechanical repairs and services on guests’ vehicles at the service center, helping ensure high-quality work and a positive guest experience. Training programs prepare technicians to perform a range of mechanical services, including lubrication, core maintenance tasks, brakes, and tires. The role includes diagnosing and repairing brake systems and other vehicle components, communicating clearly with guests about vehicle issues, preparing parts and labor estimates using computer systems, and road-testing vehicles before and after service. The technician also helps maintain a clean, presentable workstation and provides training and supervision to the store’s Apprentice Teammate.
Requirements
- 1–3 years of automotive experience.
- 1–2 years of experience working on brake systems.
- ASE A5 – Brakes certification.
- High school diploma or equivalent.
Nice To Haves
- ASE certification(s) in engine performance, suspension and steering, electrical systems, and heating and air conditioning.
- Automotive technical or trade school degree.
Responsibilities
- Promote teamwork to deliver timely and accurate guest care during all operating hours.
- Provide excellent guest service, including clear communication and feedback about guests’ vehicles.
- Keep the service center and workstation clean and presentable.
- Perform complete disc or drum brake service, including replacing braking components and performing brake flushes.
- Understand braking systems and servicing processes, answer customer questions, and diagnose brake-system issues.
- Diagnose vital vehicle components, including engine performance, suspension and steering, electrical systems, and heating and air conditioning, and make necessary repairs.
- Use computer systems and programs to prepare estimates for parts and labor.
- Road-test vehicles before and after service to ensure work meets standards.
- Perform secondary services as needed, including transmission and radiator fluid exchanges, fuel-filter and fuel-system services, tire rotations, and gearbox service.
- Provide training and supervision to the store’s Apprentice Teammate.
Benefits
- 401(k) plan with company match.
- Biweekly bonus incentives.
- Career advancement opportunities.
- DailyPay.
- Tools are provided at no cost to the employee.
- Employee discount.
- Employee referral bonuses.
- Fleet referral bonuses.
- Medical, dental, and vision insurance benefits.
- PerkSpot access to employee discounts on products and services.
- Paid time off after 180 days.
- Spot bonuses through an internal rewards program.
- Uniforms provided and laundered.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
