Automotive Technician

Leeds West Groups•Cedar Rapids, IA

1d•$33 - $40•Onsite

About The Position

An Automotive Technician performs repair work and maintenance for cars, trucks, and other motor vehicles. The role requires professional integrity, teamwork, extensive automotive knowledge, strong diagnostic and repair skills, and effective use of current technology, tools, and equipment. The technician is expected to deliver quality work and exceptional customer service while supporting daily business operations and exercising discretion and independent judgment on matters that significantly affect business operations. The position is full-time, overtime-exempt, onsite, and requires at least 32 hours per week. Business operations run Monday through Saturday and Sunday at various locations; hours and workdays may vary according to location, business needs, and schedules. Long hours and frequent weekend work are regularly required. Travel between local stores may be up to 25%, with overnight travel under 5% except for particular assignments.

Requirements

Must be at least 18 years old.
Active, unrestricted driver's license.
High school diploma or equivalent.
Prior automotive industry knowledge and/or experience is required.
Must be legally authorized to work in the United States while employed by Leeds West Groups.
Must successfully complete an MVR check and be able to maintain a clean driving record.
Strong integrity, listening, communication, interpersonal, diplomacy, and customer-service skills.
Extensive automotive industry knowledge and strong technical knowledge of automotive systems, diagnostics, and repair procedures.
Strong organizational, detail-oriented, analytical, decision-making, and problem-solving skills.
Proficiency with computer and software systems and with diagnostic tools, including scan tools, multimeters, computerized diagnostic software, and Digital Vehicle Inspections (DVI).
Knowledge of the proper use of shop equipment, tools, and fluids.
Ability to adapt to changing automotive technologies, methods, and best practices.
Proficiency in inventory and expense management.
Ability to thrive in a fast-paced sales environment, give and receive constructive feedback, manage priorities, multitask, and complete objectives with minimal supervision.
Ability to meet consistent attendance expectations.
Ability to perform the role's physical demands, including frequent movement and lifting or carrying heavy parts and equipment weighing up to 50 pounds or more.

Nice To Haves

Completion of an automotive technical training program.
At least one year of related experience.
ASE or other relevant certifications.

Responsibilities

Inspect vehicles comprehensively to identify mechanical, electrical, maintenance, and safety concerns.
Complete repairs and maintenance efficiently and accurately, including engine, brake, suspension, and other mechanical services.
Use diagnostic equipment, technical manuals, and computerized systems to diagnose and troubleshoot automotive problems.
Perform routine maintenance, including oil changes, tire rotations, fluid flushes, and filter replacements.
Ensure repair and maintenance work meets manufacturer specifications and industry quality and safety standards.
Perform quality-control checks and test-drive vehicles to verify repairs and identify remaining issues.
Immediately report accidents, additional service issues, or safety concerns to the Store Manager or Service Manager.
Conduct test drives in accordance with company policy, procedures, safety practices, and traffic laws.
Prepare and maintain accurate inspection records in accordance with company procedures and best practices.
Communicate professionally with customers about repair recommendations, estimates, questions, and concerns.
Deliver quality automotive service promptly and courteously to support customer satisfaction.
Coordinate workflow with management and team members to ensure efficient service delivery.
Assist and mentor junior technicians and apprentices as needed.
Promote workplace safety practices and support compliance with OSHA and company safety policies.
Maintain a clean, organized, and safe work environment in accordance with company policies and OSHA regulations.
Stay current on automotive industry trends, technology, and regulatory changes affecting repair and safety.
Collaborate with the Store Manager and senior management on business plans, directives, initiatives, programs, and budgets.
Support the Store Manager in fostering an inclusive, cohesive team environment focused on employee development, business goals, and customer service.
Perform other duties as assigned.