Automotive Technician

MFA Oil Company•Olathe, KS

28d

About The Position

Big O Automotive Technicians diagnose, recommend, and perform automotive repairs accurately and promptly in accordance with company programs, policies, and procedures. Technician titles are based on ASE or equivalent certifications: Automotive Technician A has four or more ASE certifications, Automotive Technician B has one to three, and Automotive Technician C has none. The role performs brake, front-end, alignment, and other mechanical work; diagnoses and repairs customer vehicles; and supports quality control, customer service, and shop productivity. Technicians may also train and coach coworkers as directed and help achieve service, sales, and productivity goals. MFA Petroleum Company is an equal opportunity and drug-free employer. Employees are expected to know and follow company and position-specific policies and procedures, and may be asked to perform other duties as assigned. MFA Petroleum is a subsidiary of MFA Oil Company, a farmer-owned cooperative founded in 1929. The company operates Break Time convenience stores in Missouri and Big O Tires franchises in Missouri, Arkansas, and Kansas, among other businesses. Benefits are described as applying to regular full-time positions and include competitive wages, paid time off, paid company holidays, and the opportunity for eligible employees to participate in company success through profit sharing and/or performance incentives. Health benefits include medical, dental, and vision coverage, an employee assistance program, company-paid life insurance, and short- and long-term disability. Retirement benefits include a 401(k) plan with company match and pre-tax and Roth options. The company also describes internal advancement and professional development opportunities, on-the-job training, and educational expense assistance for eligible employees pursuing education aligned with their employment.

Requirements

Be at least 18 years old.
Have at least two years of experience as a lube, tire, or service technician.
Hold a current Motor Vehicle Inspection License for Missouri-based stores.
Be able to learn new concepts and use technical materials.
Be able to consistently operate a computer and other office productivity machinery.
Be able to safely operate vehicles with automatic and manual transmissions.
Be able to exchange accurate information with customers.
Be able and willing to work with hazardous materials.
Be able to consistently work in outdoor weather conditions.
Be able and willing to comply with Personal Protection Equipment (PPE) regulations.
Have vision, hearing, speech, and the ability to detect odors.
Be able to move and position oneself to retrieve products and supplies from shelves, under counters, or inventory stacks weighing up to 75 pounds.
Have a valid driver’s license.
Be available to work holidays, weekends, and after regular business hours as needed.
Be able to speak, read, write, and understand English to communicate with customers, coworkers, and supervisors.
Meet company requirements, including successful pre-employment screenings.
Have legal authorization to work in the United States.

Nice To Haves

High school diploma or GED equivalent.
Two or more years of experience in an automotive shop environment.
ASE certifications.
Ability to work both independently and in a team environment.
Ability to work at a fast pace.
Strong verbal communication skills.
Sales abilities.
Ability to prioritize and plan work activities using time efficiently.
Ability to manage multiple tasks and projects.
Ability to perform detailed work accurately.

Responsibilities

Perform brake, front-end, alignment, and other mechanical maintenance and repair work in accordance with company programs, policies, and procedures.
Diagnose and repair customer vehicles and perform quality control of shop functions.
Train and coach other employees as directed and in accordance with company programs, policies, and procedures.
Maintain the orderly flow of customer service assignments to ensure productivity.
Extend Big O’s Extra Care Services to customers.
Attend weekly store meetings to review safety issues, store policies and procedures, and product information changes as required.
Work with store management to accomplish budgeted service-related quotas.
Provide counter personnel with appropriate information about completed work for final invoicing.
Use the company outside purchase program to support maximum profitability.
Complete daily Today’s Class Technician training and other required training on time.
Ensure consistent execution of the vehicle inspection program.
Achieve established service, sales, and productivity goals.
Assist with organizing, documenting, and processing adjustments and core credits.
Follow company and position-specific policies and procedures and perform other duties as assigned.

Benefits

Competitive wages.
Paid time off.
Paid company holidays.
Eligible employees may participate in company success through profit sharing and/or performance incentives.
Medical insurance.
Dental insurance.
Vision insurance.
Employee assistance program.
Company-paid life insurance.
Short- and long-term disability coverage.
401(k) plan with company match and pre-tax and Roth options.
Internal advancement and professional development opportunities.
On-the-job training.
Educational expense assistance for employees pursuing education aligned with their employment.