Automotive Technician

MFA Oil Company•Saint Robert, MO

26d

About The Position

Big O Automotive Technicians diagnose, recommend, and perform automotive repairs accurately and promptly in accordance with company programs, policies, and procedures. Technician titles correspond to ASE or equivalent certifications: Automotive Technician A has four or more certifications, Automotive Technician B has one to three, and Automotive Technician C has none. The role includes brake, front-end, alignment, and other mechanical work; diagnosing and repairing customer vehicles; supporting shop quality and productivity; and working toward service, sales, and productivity goals. Technicians may also train and coach employees as directed and complete required training. Employees may be assigned duties beyond those listed. MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.

Requirements

At least 18 years of age.
At least two years of experience as a lube, tire, or service technician.
Current Motor Vehicle Inspection License for Missouri-based stores.
Ability to learn new concepts and use technical materials.
Ability to consistently operate a computer and other office productivity machinery.
Ability to safely operate automatic- and manual-transmission vehicles.
Ability to exchange accurate information with customers.
Ability and willingness to work with hazardous materials.
Ability to consistently work in outdoor weather conditions.
Ability and willingness to comply with Personal Protection Equipment (PPE) regulations.
Vision, hearing, speech, and ability to detect odors.
Ability to move and position oneself to retrieve products and supplies from shelves, under counters, or stacks of inventory weighing up to 75 pounds.
Valid driver’s license.
Availability to work holidays, weekends, and after regular business hours as needed.
Ability to speak, read, write, and understand English to communicate with customers, coworkers, and supervisors.
Ability to meet company requirements, including successful pre-employment screenings.
Legal authorization to work in the United States.

Nice To Haves

High school diploma or GED equivalent.
Two or more years of experience in an automotive shop environment.
ASE certifications.
Ability to work independently and as part of a team.
Ability to work at a fast pace.
Strong verbal communication skills.
Sales abilities.
Ability to prioritize and plan work activities efficiently.
Ability to manage multiple tasks and projects.
Ability to perform detailed work accurately.

Responsibilities

Perform brake, front-end, alignment, maintenance, and other mechanical work according to company programs, policies, and procedures.
Diagnose and repair customer vehicles and perform quality control of shop functions.
Train and coach other employees as directed.
Maintain the orderly flow of customer service assignments to support productivity.
Extend Big O’s Extra Care Services to customers.
Attend weekly store meetings covering safety issues, store policies, procedures, and product information changes as required.
Work with store management to accomplish budgeted service-related quotas.
Provide counter personnel with appropriate information about completed work for final invoicing.
Use the company outside purchase program to support profitability.
Complete daily Today’s Class Technician training and other required training on time.
Ensure consistent execution of the vehicle inspection program.
Achieve established service, sales, and productivity goals.
Assist with organizing, documenting, and processing adjustments and core credits.
Know and adhere to company and position-specific policies and procedures.
Perform other duties as assigned.

Benefits

Competitive wages.
Paid time off.
Paid company holidays.
Opportunity for eligible employees to share in company success through profit sharing and/or performance incentives.
Medical insurance.
Dental insurance.
Vision insurance.
Employee assistance program.
Company-paid life insurance.
Short- and long-term disability coverage.
401(k) plan with company match and pre-tax and Roth options.
On-the-job training and professional development opportunities.
Educational expense assistance for employees pursuing education aligned with their employment.