Automotive Technician

Asbury Automotive Group•Baltimore, MD

15d

About The Position

The B Level Service Technician performs routine repairs and diagnoses customer vehicles, with some assistance. Work may include light engine repairs, transmissions, clutches, drive shafts, electrical systems such as starters and alternators, HVAC systems, and steering and suspension systems. The technician is expected to hold a majority of their manufacturer certifications. The role contributes to the customer service experience by completing accurate inspections, documenting work and recommendations, communicating repair needs and timing, and ensuring vehicles are returned as clean as they were received. Technicians maintain proficiency, participate in ongoing manufacturer and company training, and follow applicable laws, regulations, and company policies. The position requires prior automotive technician experience, basic tools, technical and mechanical skills, a valid driver’s license, and the ability to pass pre-employment background and drug screening. The role offers weekly pay, a stated annual salary range based on experience, and a broad package of insurance, leave, retirement, training, and development benefits.

Requirements

Previous automotive technician experience.
Basic tools.
Strong technical and mechanical skills.
Ability to work as a team player and perform repetitive work on complex tasks.
At least 18 years of age.
Valid driver’s license.
Ability to pass pre-employment background and drug screening.

Nice To Haves

ASE certifications are heavily preferred.
Manufacturer certifications are heavily preferred.

Responsibilities

Use the multi-point inspection form accurately on each vehicle.
Document all work performed and recommended on assigned repair orders.
Communicate with the service advisor when additional work is needed or repairs cannot be completed within the promised time.
Maintain technician proficiency according to Asbury standards.
Conduct road tests when necessary and practical to determine work needed and confirm repairs were completed successfully.
Perform diagnosis and repairs at all levels.
Perform preventive and routine maintenance services at all levels.
Use product and technical training assigned by the manufacturer and management.
Participate in manufacturer-sponsored training programs and schools to expand knowledge of new technology.
Maintain manufacturer Customer Satisfaction Index scores at or above Asbury's specified goals for district, regional, and national scores.
Complete the work, notations, and timekeeping needed to complete warranty repair orders and file warranty claims.
Report situations or conditions that could jeopardize the safety, welfare, or integrity of the dealership, its customers, or employees.
Ensure customer vehicles are returned as clean as they were before service.
Complete required training and comply with federal, state, and local regulations, including hazardous-waste disposal and OSHA Right-to-Know requirements.
Comply with applicable laws and company policy concerning safeguarding customer vehicles, property, and information.

Benefits

Weekly pay.
Salary range of $60,000–$150,000 annually based on experience.
Paid holidays and paid time off.
Paid training.
Stock awards for eligible management and front-line team members.
Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans.
Up to 12 weeks of paid pregnancy leave (disability leave).
Paid parental leave.
Health savings and flexible spending accounts.
Short-term and long-term disability plans.
Whole life and term life insurance.
401(k) with company match.
Pet insurance.
Digital career-path tool for career development.
Continuous training through Asbury's Internal Learning Management System.
Professional growth and development opportunities.
Student loan relief resources for technicians.
Employee assistance program.
Employee discounts on parts and service repairs.
Scholarship awards.
Community service initiatives that include paid volunteer hours.
Employee referral program with bonus opportunities.