Automotive Technician

Sullivan Tire & Auto Service • Lewiston, ME

4d • $22 - $28

About The Position

Sullivan Tire, an employee-owned company, is hiring an Automotive Technician to independently perform repairs and services on customer vehicles while delivering high-quality work and customer satisfaction. The role includes tire service, oil and filter changes, safety inspections, diagnosis and repair of vehicle systems, and preparing repair estimates. The technician works with store management to meet productivity, profitability, and customer satisfaction standards, communicates repair needs and value to customers and sales staff, and follows safety, environmental, and internal policies and procedures.

Requirements

• High school diploma or equivalent.
• At least 1 year of experience with 1–3 ASE certifications.
• Valid driver's license.
• Customer service focus in a retail environment.
• Ability to lift 40–50 lbs.
• Basic conflict resolution skills.
• Solid understanding of the automotive tire and auto service industry.
• Basic understanding of VAST and automotive PC programs.
• Basic math skills to produce accurate repair estimates.
• Ability to multitask in a fast-paced environment.
• Team-player approach.

Nice To Haves

• Technical degree.

Responsibilities

• Mount, dismount, balance, and repair passenger and light truck tires.
• Perform lube, oil, and filter changes on domestic and foreign cars.
• Perform and document vehicle safety inspections.
• Independently diagnose and repair vehicles, including maintenance, brake, steering, suspension, heating and cooling systems, alignment, and light tune-ups, using automotive tools, equipment, and software such as VAST and automotive PC programs.
• Produce accurate repair estimates for customer vehicles.
• Work with store management to meet productivity, profitability, and customer satisfaction standards.
• Follow safety and environmental standards, including maintaining a neat and clean work area and properly disposing of waste products.
• Explain needed repairs and their value to customers and sales staff in understandable terms.
• Adhere to internal controls, policies, and procedures.
• Assume other responsibilities as needed.

Benefits

• Health insurance, including medical, vision, and dental.
• Life and disability insurance.
• Paid holidays, personal time, and vacation time.
• Discounted services.
• Employee Stock Ownership Plan (ESOP) retirement plan.
• Flexible spending.
• 401(k) with company match.
• Tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED