Automotive Technician

Leeds West Groups•Colorado Springs, CO

21d•$60,000 - $80,000•Onsite

About The Position

An Automotive Technician performs repair work and maintenance for cars, trucks, and other motor vehicles. The role requires professional integrity, teamwork, extensive automotive knowledge, strong diagnostic and repair skills, use of current technology and equipment, and a commitment to quality work, exceptional customer service, and business goals. The technician exercises discretion and independent judgment on matters that significantly affect business operations. The position is full-time, overtime-exempt, and onsite, requiring at least 32 hours per week. Business operations run Monday through Saturday and Sunday at various locations; hours and days may vary according to location, business needs, and schedules. The role regularly requires long hours and frequent weekend work. Travel between local stores may be up to 25%; overnight travel is less than 5% unless required for a particular assignment. The work takes place in a fast-paced automotive retail and repair environment, with regular exposure to indoor and outdoor climates, changing temperatures, automotive tools, equipment, fluids, and chemicals. Proper use of personal protective equipment, uniform standards, and OSHA safety practices is required. The job involves frequent standing, walking, bending, kneeling, stooping, crouching, crawling, reaching, driving, climbing, and repetitive motions; frequent lifting and carrying of heavy parts and equipment weighing up to 50 pounds or more; and physical endurance to work long hours, sometimes under tight deadlines. Precise hand-eye coordination and manual dexterity, along with adequate vision, hearing, and speaking abilities, are required. The company maintains a zero-tolerance policy for drugs, alcohol, weapons, violence, harassment, and discrimination, and expects employees to behave respectfully, ethically, and professionally. Leeds West Groups is an equal opportunity employer and provides reasonable accommodations to enable qualified individuals with disabilities to perform essential job functions.

Requirements

Be at least 18 years old.
Hold an active, unrestricted driver's license and maintain a clean driving record; successful completion of an MVR check is required.
Have a high school diploma or equivalent.
Have prior automotive industry knowledge and/or experience.
Be legally authorized to work in the United States while employed by Leeds West Groups.
Demonstrate integrity, active listening, verbal and written communication, interpersonal, diplomacy, and customer-service skills.
Have strong technical knowledge of automotive systems, diagnostics, and repair procedures.
Demonstrate organizational skills and attention to detail, as well as analytical, decision-making, and problem-solving skills.
Be proficient with computer and software systems, diagnostic tools and equipment, and Digital Vehicle Inspections (DVI).
Understand the proper use of shop equipment, tools, and fluids.
Adapt to changing automotive technologies, methods, and best practices.
Demonstrate proficiency in inventory and expense management.
Thrive in a fast-paced sales environment and give and receive constructive feedback.
Manage priorities, multitask, complete objectives with minimal supervision, and meet attendance expectations.
Meet the physical demands of the position, including frequent movement, driving, climbing, repetitive motions, and lifting and carrying heavy parts and equipment weighing up to 50 pounds or more.
Work onsite and travel between local stores as required; travel may be up to 25%, with overnight travel under 5% except for particular assignments.

Nice To Haves

Completion of an automotive technical training program.
At least one year of related experience.
ASE or other relevant certifications.

Responsibilities

Conduct comprehensive vehicle inspections to identify mechanical, electrical, maintenance, and other automotive needs and safety concerns.
Complete vehicle repairs and maintenance, including engine, brake, suspension, and other mechanical services.
Use diagnostic equipment, technical manuals, and computerized systems to diagnose and troubleshoot automotive problems.
Perform routine maintenance, including oil changes, tire rotations, fluid flushes, and filter replacements.
Ensure repairs and maintenance meet manufacturer specifications and industry quality and safety standards.
Perform quality-control checks and test-drive vehicles to verify repairs and identify remaining issues.
Immediately report accidents, additional service needs beyond the scheduled work, and safety concerns to the Store Manager or Service Manager.
Complete test drives in accordance with company policy, procedures, safety practices, and traffic laws.
Prepare and maintain accurate, consistent inspection records according to company procedures and best practices.
Communicate professionally with customers about repair recommendations, estimates, questions, and concerns.
Provide timely, accurate automotive service and maintain a professional, courteous manner to support customer satisfaction.
Coordinate workflow with management and team members to support efficient service delivery.
Assist and mentor junior technicians and apprentices as needed.
Promote and follow workplace safety requirements and best practices, including OSHA and company policies.
Maintain a clean, organized, and safe work environment in accordance with company policies and OSHA regulations.
Stay current on automotive industry trends, technology advancements, and regulatory changes affecting repair and safety.
Collaborate with the Store Manager and senior management to develop and execute business plans, directives, initiatives, programs, and budgets.
Support the Store Manager in fostering an inclusive, cohesive team culture that develops employees, supports business goals, and delivers customer service.
Perform other duties as assigned.