Automotive Technician

Stokes Volkswagen•North Charleston, SC
•$28 - $38•Onsite

About The Position

Stokes Volkswagen is seeking Technicians to join our team. A mechanical technician is responsible for performing diagnosis and repairs as assigned by service management based on individual qualifications and skill level.

Requirements

  • Two to four years of related experience and/or training; or Associates Degree (A.A) or equivalent from a two-year college or technician school and one year of related experience and/or training.

Nice To Haves

  • German Automotive experience a plus.

Responsibilities

  • Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
  • Diagnoses cause of any malfunctions and performs repairs.
  • Examines assigned vehicle to determine if further safety or service work is required or recommended.
  • Communicates with service advisor and/or service management immediately if work outlined is not needed, if additional work is needed, or if repairs cannot be completed within the time promised.
  • Provides complete and accurate written explanations on the repair order to describe the work performed and recommended.
  • Performs administrative procedures to complete warranty repair orders, parts procurement and other tasks as assigned.
  • Produces high quality work that supports pride in workmanship.
  • Performs a qualify control inspection of every vehicle, test drives vehicles or refers to test technician, where necessary, and seeks assistance of the appropriate personnel when any repair is questionable.
  • Performs all work according to the applicable safety requirements and procedures, including use of tools and equipment.
  • Wears the appropriate safety protection equipment where necessary.
  • Reports any safety issues, machinery defects or malfunctions to service management immediately.
  • Complies with all federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
  • Properly uses and maintains accountability for special service tools, shop equipment and repair manuals provided by the service department.
  • Returns all items to their assigned location after use.
  • Assists the dealership in its efforts to achieve a high level of customer satisfaction through proper repair procedures, attitudes and communication.
  • Shows common courtesy to all customers and dealership personnel.
  • Ensures that customers’ and dealership vehicles are returned in the condition received, uses necessary measures to prevent the vehicle from getting damaged or dirty.
  • Notifies Service Management immediately of any occurrence that changes or alters the appearance or condition of the vehicle.
  • Actively participates in manufacturer and technician training programs, schools and events, including certification programs.
  • Reviews technician service bulletins and other publications assigned by manufactures, vendors and management.
  • Maintains assigned workspace in a clean and organized manner.
  • Complies with dealership’s policy for establishing flat rate time for all repair work and maintenance services.
  • Complies with company timekeeping policy by maintaining accurate records of hours worked through electronic timekeeping system.

Benefits

  • Manufacturer & and in-house training provided, along with continued education training.
  • Career Advancement & Promotion Opportunities.
  • Employee Discounts on Products & Services.
  • Paid Time Off & Holidays
  • Medical, Dental, Vision, Critical Illness, Life, Short & Long Term Disability Insurance
  • Employer Assistance Program
  • 401(k) with Employer Match
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