Automotive Technician

Asbury Automotive•Richmond, VA

26d•$20 - $45

About The Position

Crown Automotive, part of Asbury Automotive Group, is seeking a technically focused Automotive Service Technician to help deliver a positive vehicle-servicing experience. The B Level Service Technician completes routine repairs and diagnoses customer vehicles, sometimes with assistance. Work includes light engine repairs, transmissions, clutches, drive shafts, electrical systems such as starters and alternators, HVAC, and steering and suspension systems. The technician is expected to have a majority of the relevant manufacturer certifications. The role includes performing repairs and maintenance, documenting work, communicating with service advisors, maintaining technical proficiency, and completing required training. The technician also supports customer satisfaction, warranty processes, vehicle cleanliness, and compliance with applicable safety and legal requirements.

Requirements

Previous automotive technician experience is required.
Must have basic tools.
Must have strong technical and mechanical skills.
Must be a team player and able to work repetitively on complex tasks.
Must be at least 18 years old.
Must have a valid driver's license.
Must pass pre-employment background and drug screening.

Nice To Haves

ASE certifications are heavily preferred.
Manufacturer certifications are heavily preferred.

Responsibilities

Accurately complete a multi-point inspection form for each vehicle.
Document all work performed and recommended on assigned repair orders.
Communicate with the service advisor when additional work is needed or repairs cannot be completed within the promised time.
Maintain technician proficiency according to Asbury standards.
Conduct road tests when necessary and practical to determine work needed and confirm successful repairs.
Perform vehicle diagnosis and repairs at all levels.
Perform preventive and routine maintenance services at all levels.
Use product and technical training assigned by the manufacturer and management.
Participate in manufacturer-sponsored training programs and schools to expand knowledge of new technology.
Maintain manufacturer Customer Satisfaction Index scores at or above Asbury's specified goals for district, regional, and national scores.
Complete the work, notations, and timekeeping needed to complete warranty repair orders and file warranty claims.
Report situations or conditions that could jeopardize the safety, welfare, or integrity of the dealership, its customers, or employees.
Ensure customer vehicles are returned as clean as they were before service.
Complete compliance training for applicable federal, state, and local regulations, including hazardous waste disposal and OSHA Right-to-Know requirements.
Comply with applicable laws and company policy for safeguarding customer vehicles, property, and information.

Benefits

Weekly pay.
$20–$45 per hour, dependent on experience.
Paid holidays and paid time off.
Paid training.
Stock awards for eligible management and front-line team members.
Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans.
Up to 12 weeks of paid pregnancy leave (disability leave).
Paid parental leave.
Health savings accounts.
Flexible spending accounts.
Short-term and long-term disability plans.
Whole life and term life insurance.
401(k) with company match.
Pet insurance.
Digital career path tool for career development.
Continuous training through Asbury's Internal Learning Management System.
Professional growth and development opportunities.
Technician student loan relief resources.
Employee assistance program.
Employee discounts on parts and service repairs.
Scholarship awards.
Opportunities to join community service initiatives, including paid volunteer hours.
Employee referral program with bonus opportunities.