Automotive Technician - Store 1354

Monro Inc.•Lakeland, FL

8d•$25 - $40

About The Position

The Automotive Technician performs basic vehicle diagnostics and routine vehicle repair and maintenance in accordance with company standards and manufacturer specifications. The role is expected to deliver exceptional five-star guest service by clearly communicating vehicle issues and proposed solutions and meeting guests’ expectations for timing and quality. Technicians are paid through a flat-rate, performance-based system, earning a set amount for each eligible task completed; compensation is based on experience and teammate productivity. The position may be full-time or part-time, with hours determined by business needs. Monro, Inc. operates a family of automotive service and tire-dealer brands, serving approximately five million vehicles annually. The company describes its approach as people-first and emphasizes teamwork, quality service, guest relationships, honesty, and integrity.

Requirements

High school diploma or equivalent.
Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.
Current valid driver’s license and a satisfactory Motor Vehicle Report (MVR).
Own a basic set of tools or participate in Monro’s tool purchase program.

Nice To Haves

ASE certification.
State Inspection license where applicable.

Responsibilities

Perform basic vehicle diagnostics to identify required repairs.
Complete the Courtesy Inspection process on every guest vehicle, documenting and communicating additional needed services and repairs; audit inspections performed by General Service Technicians.
Assist with inventory management, including pulling tires and parts, unloading deliveries, and stocking inventory.
Assist with general store duties and keep the store clean and guest-ready according to Monro standards.
Perform services in accordance with Monro safety standards, including wheel-torque and oil-safety and compliance procedures.
Test-drive vehicles according to the Road Test policy, use designated test-drive routes, and comply with local traffic and safety laws.
Follow company policies and procedures and applicable governmental, environmental, and ANSI/OSHA standards; consistently use required safety practices.
Maintain technical knowledge and proficiency by completing required Monro University training courses and modules on time.
Operate, use, and maintain equipment safely according to Monro and manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.