Automotive Technician - Store 1111

Monro•Indianapolis, IN

About The Position

The Automotive Technician performs basic vehicle diagnostics and routine vehicle repair and maintenance in accordance with company standards and manufacturer specifications. The role is expected to deliver exceptional five-star guest service by communicating vehicle issues and proposed solutions effectively and meeting guest expectations for service timing and quality. Compensation is flat-rate and performance-based. Technicians earn $25.00–$40.00 per hour based upon experience, with pay based on eligible tasks completed and teammate productivity. The position may be full-time or part-time, depending on business needs, and is described as an hourly position.

Requirements

High school diploma or equivalent.
Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.
Current valid driver’s license and a satisfactory Motor Vehicle Report (MVR).
Own a basic set of tools or participate in the company’s tool purchase program.

Nice To Haves

ASE certification.
State Inspection license, where applicable.

Responsibilities

Perform basic vehicle diagnostics to identify required repairs.
Complete the company’s Courtesy Inspection process on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
Audit courtesy inspections performed by General Service Technicians.
Assist with inventory management, including pulling tires and parts, unloading inventory, and stocking inventory.
Assist with general store duties and maintain the store in clean, guest-ready condition according to company standards.
Perform services in accordance with company safety standards, including wheel torque and oil safety and compliance procedures.
Test drive vehicles according to the company’s Road Test policy, using dedicated test drive routes and observing local traffic and safety laws.
Follow company policies and procedures and applicable governmental, environmental, and ANSI/OSHA standards.
Consistently use required safety standards established through training, policies, and procedures.
Maintain technical knowledge and proficiency by completing required company training courses and modules on time.
Operate, use, and maintain equipment safely and according to company and manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.