Automotive Technician - Store 404

Monro•Akron, OH

About The Position

The Automotive Technician performs basic vehicle diagnostics and routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. The role is expected to deliver exceptional 5 Star service by communicating vehicle issues and proposed solutions effectively and consistently meeting guests’ expectations for service timing and quality. This is an hourly position offered full-time or part-time based on business needs. Technicians are paid through a flat-rate, performance-based system, earning a set amount for each eligible task completed. The stated flat-rate pay is $25.00–$40.00 per hour based on experience and teammate productivity.

Requirements

High school diploma or equivalent.
Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.
Current valid driver’s license and a satisfactory Motor Vehicle Report (MVR).
Own a basic set of tools or participate in Monro’s tool purchase program.

Nice To Haves

ASE certification.
State Inspection license, where applicable.

Responsibilities

Perform basic vehicle diagnostics to identify required repairs.
Complete Monro’s Courtesy Inspection on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
Audit courtesy inspections performed by General Service Technicians.
Assist with inventory management, including pulling tires and parts, unloading inventory, and stocking inventory.
Assist with general store duties and maintain the store in excellent, clean, guest-ready condition according to Monro standards.
Perform services in accordance with Monro’s safety standards, including Wheel Torque and oil safety and compliance procedures.
Test-drive vehicles in accordance with Monro’s Road Test policy, using dedicated test-drive routes and following local traffic and safety laws.
Follow company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards.
Consistently use safety standards specified in training, policies, and procedures.
Maintain technical knowledge and capabilities by completing required Monro University training courses and modules on time.
Operate, use, and maintain equipment safely according to Monro and equipment manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.