Career Fair /Open Interviews

Henley VIOC•San Francisco, CA
•Onsite

About The Position

Henley Enterprises, Inc., the largest franchisee of Valvoline Instant Oil Change, is recruiting friendly, motivated team players and leaders for its Sunset District service center. The posting describes entry-level technician work and offers paid on-the-job training, with an award-winning training program that can support progression from entry-level technician to service center manager. No experience is required for entry-level positions. The entry-level wage is $24.00 per hour. The role involves servicing vehicles, including oil changes, filter replacements, lubrication, inspections, and basic maintenance. Employees follow the VIOC SuperPro process, complete SuperPro certification, deliver customer service, maintain inventory and a clean work area, and follow safety guidelines. The work takes place in a service-center environment with indoor and outdoor activity, varying temperatures, noise, mechanical and chemical hazards, and narrow work areas such as catwalks.

Requirements

  • Attention to detail and ability to follow instructions.
  • Excellent problem-solving skills.
  • Strong customer-service and communication skills.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Ability to learn and follow the VIOC SuperPro process for all services.
  • Achieve SuperPro certification.
  • Reliable transportation.
  • Basic computer knowledge or aptitude.

Responsibilities

  • Provide exceptional customer service and address customer concerns or questions.
  • Perform oil changes, filter replacements, and lubrication services.
  • Inspect vehicles for potential issues or areas requiring attention.
  • Perform basic maintenance, including tire rotations and fluid-level checks.
  • Keep track of inventory and ensure supplies are available.
  • Maintain a clean and organized work environment.
  • Follow safety protocols and guidelines.
  • Inspect and replace vehicle lights and wipers.
  • Check and add vehicle fluids when necessary.
  • Inspect or replace engine air filters and cabin air filters.
  • Add the correct amount of oil according to vehicle specifications.
  • Remove, rotate, lift, and reinstall tires for tire-rotation services.
  • Lubricate necessary chassis and driveline components.
  • Perform additional services on cooling systems and transmissions.
  • Conduct second checks by visually verifying and calling out that required services were completed correctly.
  • Move between service bays to work on multiple vehicles.
  • Communicate verbally to help ensure services are completed accurately, safely, and in the proper order.

Benefits

  • Paid on-the-job training.
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